Software engineer at Ensono

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION At Ensono, we’re redefining managed services through our Envision Operating System—a software-first platform where AI, automation, and human expertise deliver predictive, zero-touch operations. While AI models and data pipelines provide the intelligence, it’s our Software Engineers who bring that intelligence to life by building the applications, APIs, and user experiences that make it accessible, actionable, and scalable. As a Software Engineer (SWE), you’ll design and develop the software systems that connect EnvisionOS with the real world. From building APIs that expose AI-driven insights to ServiceNow, to creating dashboards that give operators real-time visibility, you’ll make sure that our predictive services are not just powerful, but usable and trusted in day-to-day operations. This role is for builders who thrive at scale—engineers who can deliver reliable, high-performance software that runs across mainframe, distributed, and cloud environments. You’ll collaborate with Data Engineers, ML Engineers, and Ops teams to ensure that the intelligence we generate isn’t siloed—it’s embedded directly into the workflows that keep our clients running. If you want to help turn AI into enterprise-grade products that reshape the MSP model, this is your role. What You Will Do: • Application Development – Design, build, and maintain applications that deliver predictive insights, automation, and reporting to clients and Ops teams. • API & Integration Development – Build secure, scalable APIs to connect EnvisionOS with platforms like ServiceNow, Snowflake, and monitoring systems. • Data & AI Productization – Partner with Data Scientists and ML Engineers to embed models into production systems and user-facing applications. • Scalable System Design – Architect and implement systems that run reliably across distributed, cloud, and mainframe environments. • User Experience Enablement – Deliver intuitive dashboards, portals, and interfaces that make AI-driven recommendations explainable and actionable. • Collaboration Across Functions – Work closely with Ops, Finance, Procurement, and other business units to ensure software solutions deliver measurable value We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.   Required Skills & Experience • Strong programming skills in Python (must-have) and experience with additional languages such as C, C++, Go, Javascript, etc is beneficial. • Proven experience with API development (REST, GraphQL) and frameworks like Flask, FastAPI, or Spring. • Familiarity with Snowflake and integrating with data-driven backends. • Experience building front-end or dashboard solutions (Streamlit, React, NextJS, Tailwind or similar frameworks). • Proficiency with Kubernetes, Docker, or other orchestration tools. • Background in developing enterprise-grade, highly available software systems. • Experience integrating with ServiceNow or other ITSM platforms is highly desirable. • Expertise with Ansible and other automation platforms is a key requirement. You’ll be working closely with operations to turn AI/ML outputs to real world actions and playbooks. Mindset & Values • Get Stuff Done – You ship reliable code that drives business outcomes, not just prototypes. • Builder Mentality – You take pride in designing elegant, scalable software solutions. • Impact-Oriented – You measure success by the value your applications deliver to Ops teams and clients. • Collaborative Developer – You work hand-in-hand with Data, ML, and Ops to turn AI into usable products. • User-Focused – You design with the operator in mind, making AI transparent, explainable, and actionable. Success Looks Like • APIs that seamlessly deliver AI insights into ServiceNow and EnvisionOS workflows. • User-facing applications and dashboards that operators trust and rely on daily. • Software systems that scale across mainframe, distributed, and cloud without sacrificing reliability. • Tangible business outcomes: faster incident resolution, lower costs, and higher client satisfaction. Why Ensono? Ensono is a place where we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things. We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location. "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."