Operations Manager Onsite Dallas TX at Equus

• Oversee daily operations of youth workforce programs, ensuring compliance with organizational policies, funding contracts, and regulatory requirements. • Monitor program performance metrics, ensuring goals are met or exceeded. • Develop and implement program procedures, workflows, and quality assurance measures. • Ensure accurate and timely documentation, reporting, and data entry into case management systems. • Recruit, train, supervise, and evaluate program staff. • Provide coaching and professional development opportunities to support staff growth. • Foster a positive, collaborative, and results-driven work environment. • Ensure youth receive quality case management, career readiness training, and support services. • Oversee intake, assessment, and enrollment processes. • Promote youth engagement through innovative programming and supportive service strategies. • Address escalated participant issues and provide guidance for resolution. • Develop and maintain partnerships with schools, employers, training providers, and community organizations. • Represent the program in community meetings, events, and stakeholder discussions. • Collaborate with internal teams to coordinate wraparound services for participants. • Assist with budget monitoring and resource allocation to ensure efficient program operations. • Participate in audits and monitoring visits as needed. • Contribute to strategic planning and continuous improvement efforts. • Perform additional responsibilities as assigned by leadership. • Lead employer engagement strategies to expand job placement, internships, apprenticeships, and work experience opportunities for youth. • Partner with the Employer Engagement Services team to align training and workforce readiness with employer needs. • Maintain strong relationships with local employers to support career pathways and hiring pipelines.