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<h2 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 17pt; font-family: Roboto, sans-serif; color: #2c3e50;">About Esper</span></strong></h2>
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">At Esper, weβre on a mission to empower dynamic and responsive policymaking in government. Weβre building the platform that connects existing data, stakeholders, and public policy goals into a single dynamic system, transforming bureaucracy into infrastructure that encourages innovation and collaboration.</span></p>
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<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and weβre building the team that will define how public policy is shaped for decades to come.</span></p>
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<h2 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 17pt; font-family: Calibri, sans-serif; color: #2c3e50;">Job Summary</span></strong></h2>
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">The Forward Deployed Engineer (FDE) is a rare hybrid: a strong software engineer who is also excited to sit across the table from the customer. Youβll embed directly with government teams to design, build, and ship solutions on Esperβs platform, understanding and translating real-world policy workflows and operational requirements into productive systems that get used. </span></p>
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<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">This is Esperβs first FDE hire. Youβll be defining the role at Esper: shaping what engagement looks like and how the role interfaces with Product, Professional Services, and Platform Engineering. Youβll sculpt the bar we hold for the next FDEs we hire. </span></p>
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<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">Youβll write production code in the same codebase as our Platform Engineers and go through the same code review and processes. When a customer need exposes a real gap in the platform, youβll help close that gap with an implementation in the core product. </span></p>
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<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">This role blends software engineering, solution architecture, and post-sale ownership, operating as a technical counterpart to Customer Success and Professional Services while partnering closely with Product and Engineering to shape the platform based on real-world use.</span></p>
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<h2 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 17pt; font-family: Calibri, sans-serif; color: #2c3e50;">What Youβll Do</span></strong></h2>
<h3 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 13pt; font-family: Calibri, sans-serif; color: #2c3e50;">Technical Implementation & Solution Delivery</span></strong></h3>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Lead the technical arc of customer implementations end-to-end: discovery, architecture, configuration, integration, testing, deployment, and post-launch optimization</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Write production code in Esperβs platform to build features, integrations, and customer-specific solutions, and contribute upstream to the core platform when a customer need exposes a general gap</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Design and build APIs, data pipelines, and integrations with customer systems, including the data migration and structured content onboarding that gets a deployment off the ground</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Translate customer workflows, complex policy processes, and operational constraints into robust technical architectures</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Debug across the full stack β application logic, distributed systems, data infrastructure, configuration.</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Be the engineering voice in the room with customers: run architecture reviews, explain design decisions, push back when a request would create technical debt</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Carry several customer projects at once. Own the systems youβve taken to production through the same engineering channels youβd use for any other production system, and surface architectural and data quality risks before they become escalations</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Manage scope, dependencies, and milestones across concurrent implementations without dropping the engineering bar on any of them</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Build reusable tools and systems that compound. Every customer implementation should make the next one faster</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Work in close collaboration with Product and Platform Engineering to feed structured signal from customers into our roadmap. Contribute to internal documentation and technical standards.</span></p>
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<h2 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 17pt; font-family: Calibri, sans-serif; color: #2c3e50;">Skills and Experience</span></strong></h2>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">3β6+ years of recent professional experience as a software engineer, solutions engineer, or technical implementation engineer who shipped production code</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Strong proficiency in one or more programming languages (e.g., Java, Rust, C#, or similar) and a track record of picking up new languages, stacks, and codebases quickly. Our backend is Java 21 + Micronaut, and youβll be expected to be productive in it within weeks</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Strong grasp of data structures, algorithms, concurrency, API design, and distributed systems</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Contributed to and operated a non-trivial backend service in production. Defined its API, owned its on-call, debugged it under load, and lived with the consequences of its design and decisions</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Comfortable in any of the major cloud service providers (AWS, GCP, Azure). Familiarity with Docker, Kubernetes, and CI/CD pipelines (we use Gradle, GitHub, and CircleCI)</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Hands-on experience with at least a few of these patterns: a workflow engine (Temporal, Sidekiq), event stream processing (Kafka, any form of pub/sub), an RPC layer (gRPC, Protobuf, REST), and a message queuing system (SQS, SNS, or similar)</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Real debugging prowess: chasing a problem from a customer report through application logs, into a database query plan or a network trace, and out the other side with a fixDirect experience working with customers in a technical capacity, particularly running discovery sessions and executing an implementation balancing customer needs with platform direction</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Proven ability to manage multiple workstreams with ownership of technical delivery and outcomes</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Strong written and verbal communication. You can explain the same system to an engineer and to a state legislator in the same afternoon, and adjust the level of abstraction without losing either of them</span></p>
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<h2 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 17pt; font-family: Calibri, sans-serif; color: #2c3e50;">Bonus Points</span></strong></h2>
<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;">
<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Direct experience with our stack: Java 21, Micronaut, Kafka, gRPC + Protobuf, Temporal.io, MySQL, JDBI</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Experience in GovTech or working with government systems, regulatory environments, or policy workflows</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Experience implementing configurable or workflow-based SaaS platforms</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Background in data engineering, ETL pipelines, or analytics/reporting systems</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Familiarity with customer success concepts such as adoption, health scoring, and expansion strategy</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Experience with observability tooling: Datadog, Prometheus, Micrometer, or similar platforms</span></p>
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<li style="font-size: 11pt; font-family: Arial, sans-serif;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">Familiarity with authorization systems and identity provisioning (SCIM, SAML, OIDC)</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Experience with data migration and structured content onboarding from legacy systems </span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Genuine interest in public policy and how technology can transform government operations</span></p>
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<h2 style="line-height: 1.2; margin-top: 1pt; margin-bottom: 1pt;"><strong><span style="font-size: 17pt; font-family: Calibri, sans-serif; color: #2c3e50;">Perks and Benefits</span></strong></h2>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 1pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Being a part of an innovative and collaborative team that will both support and challenge you</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Significant opportunity for growth and ownership</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to shape Esper for the long-term</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Paid holidays & unlimited PTO</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Medical, dental, and vision insurance</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Generous parental & sick leave</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">401(k) retirement plan with employer match</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Short/Long term disability & life insurance</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Flexible spending account (FSA)</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Work anniversary equity grants</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Quarterly bonuses</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Monthly stipend to offset remote work expenses</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Office equipment allowance</span></p>
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<li style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3e50;">
<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 1pt;"><span style="font-size: 11pt;">Paid Time Off to participate in volunteer/community events</span></p>
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</ul>
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