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SeniorFull-timeRustAgileGit
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Join Esri as a Senior UX Researcher – ArcGIS Apps, where you’ll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges.
Key Responsibilities
- →Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps
- →Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles
- →Build strong relationships and manage research projects across multiple product teams
- →Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights
- →Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps
- →Champion inclusive research practices, ensuring participants, data, and recommendations reflect the diversity of our users
- →Contribute to research operations that improve rigor, efficiency, and scalability
- →Serve as a trusted subject matter expert for designers and cross-functional partners
Requirements
- ✓5+ years of experience leading user experience research on complex enterprise software
- ✓Expertise in qualitative, quantitative, and mixed-method research methodologies
- ✓Expert-level knowledge of design patterns and common usability challenges for enterprise software
- ✓Demonstrated experience conducting agile UX research and collaborating closely with cross-functional product teams
- ✓Ability to adapt research methodologies to the needs, opportunities, and constraints of each project
- ✓Ability to deeply understand ArcGIS software and the field of GIS
- ✓Proven ability to plan, organize, and manage time effectively
- ✓Experience recruiting participants from specialized technical and B2B audiences
- ✓Excellent written and verbal communication skills
- ✓Bachelor’s degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field
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