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Mid LevelFull-timeRustGitGoAI
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an IT Support Analyst to join Eucalyptus in the EMEA region. This role will be responsible for providing technical support, managing IT systems and corporate applications, and running IT projects.
Key Responsibilities
- →Provide white glove IT support for employees in the UK, Germany, and South Africa.
- →Manage secure system configurations and maintain IT asset inventory.
- →Support AV and video conferencing systems for meeting rooms and internal events.
- →Automate manual IT processes using AI and automation tools.
- →Run end-to-end delivery of IT projects to improve IT tooling and processes.
- →Establish and maintain strong relationships across the business.
Requirements
- ✓3+ years of experience in IT support or systems administration.
- ✓Exceptional customer service and communication skills.
- ✓Experience with cloud-native collaboration and access management tools.
- ✓Experience troubleshooting desktop hardware, software, and audio-visual systems.
- ✓Experience managing configuration and security of end user devices using MDM and Endpoint Protection tools.
- ✓Passion for automating processes and using low-code/no-code automation tools.
- ✓Experience working in a distributed team across time zones.
Benefits
- ★Private health insurance or monthly wellness allowance.
- ★Employee options program.
- ★Annual development budget plus 3 days of professional development leave.
- ★Hybrid setup with 3 days a week in the Old Street office.
- ★25 days of holiday, enhanced parental leave, and work from anywhere 3 weeks out of the year.
