Associate Software Engineer at Eurofins

Job title - Associate Software Engineer Work mode – Hybrid Shift timings – 8:00 AM to 5:00 PM OR 12:00 PM to 9:00 PM Work Location – Bangalore   Job Description We are seeking a technically skilled Software Engineer with at least 1-3 years of experience in Software Development & L3 level Support of product applications. The ideal candidate will be responsible for diagnosing and resolving technical issues, handling Incident Management, code optimize to improve operational efficiency.  Key Responsibilities • Application Support & Incident Management • Act as Level 3 escalation point for complex production issues, providing expert support to L1 and L2 teams. • Analyz and resolve applications, databases, and report issues across legacy and .NET platforms. • Conduct Root Cause Analysis (RCA) and implemented permanent solutions to prevent recurrence. • Manage critical incidents with a focus on minimizing business impact and ensuring SLA compliance. • Improve system stability by proactively identifying recurring issues and optimizing application behaviour. • Application Development & Maintenance Maintain and enhanced legacy VB6 applications, ensuring continued reliability and performance. • Support development and enhancement of .NET / C# applications, including bug fixes and minor feature additions. • Debug legacy and modern codebase to resolve defects and optimize business logic. • Follow best programming practices, including Code quality standards, Peer reviews, Documentation, Definition of Done (DoD) • Support application upgrades, patches, and minor enhancements in production environments. • Database & Reporting Support Develop, optimize, and troubleshot SQL queries, stored procedures, functions, and views on MS SQL Server. • Support enterprise reporting solutions using Crystal Reports and SSRS, including Fixing report failures, Performance tuning, Enhancing report reliability • Assist with data validation, data corrections, and impact analysis in production systems. • Partner with business users to ensure reporting accuracy and data consistency. • Collaboration, Mentoring & Knowledge Management • Work closely with business users, development teams, and global stakeholders in an international environment. • Provide technical guidance and mentoring to L1 and L2 support engineers. • Create and maintain: Technical documentation, SOPs, Knowledge Base (KB) articles • Participate actively in code reviews, solution design, and technical discussions.Demonstrate strong alignment with Scrum values: Commitment, Focus, Openness, Respect, and Courage. Experience   • 1 - 3 years of hands-on experience in developing, maintaining, and supporting software solutions using VB6 with MS SQL and .NET Core • Extensive experience across the full software development lifecycle (SDLC), including requirements analysis, design, coding, testing, deployment, and production support. • Practical exposure to working in an Agile/Scrum environment, collaborating with cross‑functional teams to deliver stable and high‑quality solutions. • Good understanding of object-oriented programming (OOP); able to solve technical problems • Working knowledge of Web application development using .NET Core (6/7/8), C#, Asp.net Core, MVC, Web API, Postman. • Experience with usage of Azure DevOps  Technical Skills • Programming & Frameworks: VB6 (Mandatory, Expert), .NET Core, C# Database & Reporting: MS SQL Server, SSRS, Crystal Reports Incident Management, Root Cause Analysis (RCA), SLA Management Agile / Scrum (Working Knowledge)  Soft Skills & Professional Traits • Customer service oriented with a problem-solving attitude. • Strong attention to detail and accuracy is essential. • Entrepreneurial thinking and flexibility to change. • Very good English communication skills (concise writing and orally convincing). • Structured and clear writing skills. • Proven ability to solve complex business problems using analytical reasoning. • Demonstrated positive attitude, self-motivated, team player.