Business Analyst I at Eurofins

Come grow with us! If you're looking to grow your analytics experience, look no further! We are seeking a business analyst to round out our amazing and growing team. Here's what you'll do:  Business Application Support • Assist in the administration and support of key business applications used across Operations, Supply Chain, R&D, and Commercial teams. • Help monitor system performance and escalate issues to IT when needed. • Support configuration updates, testing, and documentation of application changes.Cross-Functional Coordination • Work with different departments to understand system needs and help document business requirements. • Assist in translating business needs into system requests for IT teams. • Support communication between business users and IT during system updates or issue resolution.Business Analytics & Reporting • Support the collection, analysis, and reporting of operational and system data to help improve business processes. • Assist in developing and maintaining reports and dashboards that provide insights into system performance, operational efficiency, and process improvements. • Work with different teams to help identify trends, data gaps, and opportunities for improvement. • Support data validation and ensure accuracy of information used for reporting and decision-making. • Assist in documenting metrics and key performance indicators (KPIs) related to system usage and operational workflows.Project & System Support • Assist with application upgrades, implementations, and system improvements. • Participate in testing and validation of new system features. • Help maintain system documentation and process workflows.User Support & Training • Provide basic support to internal users for business applications. • Assist with user onboarding and training for new tools or system updates. • Track and document common issues to help improve user experience.Continuous Improvement • Help identify opportunities to improve processes through better use of technology. • Assist with reporting on system usage and operational improvements. • Support initiatives that enhance efficiency across business teams.Additional Responsibilities • Maintain documentation in accordance with quality requirements. • Follow company safety and environmental health guidelines. • Support cross-functional projects as needed. • Perform additional duties as assigned.