Project Manager at Eurofins

Eurofins Environment Testing, Barberton, OH is seeking a Project Manager. management. The Project Manager is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission. Essential Duties and Responsibilities: Project set-up: • Project review in LIMS • Sets up project • Adds any project notes (special reporting and invoicing instructions, etc.) • Reviews project documentation • Adds any project documentation to central repository • Sets up client for Total Access • Manages purchase orders, task orders, contracts, and change order requests • Verifies that lab compound lists and limits meet project requirements for new projects not quoted • Adds any project specific limits / lists to LIMS • Deliverable assignment and delivery route • For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed • Communicates project details to operations • Initiates project kick off call with client and pertinent staff, if needed • Engages work share labs, service centers, and non-Eurofins TestAmerica locations as needed for new projects not quoted • Works with operations to ensure adequate capacity for incoming work (forecasting) • Provides updates to operations on upcoming work • Familiarity with state and national program requirements as it pertains to work mix • Create bottle orders • Schedules courier or field sampler, if needed • Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set-up as vendors for new work • Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set-up as vendors for existing work • Initiates approval process for any subcontract labs not on the approved list • Generates subcontract paperwork • Generates accounting software requisition when sending subcontract samples • Verifies that lab certification meets project requirements • Verifies that lab compound lists and limits meet project requirements for new quotes • For new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits • For new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits a helpdesk ticket • Engages work share labs, service centers, and non-TA locations as needed for new quotes • Provides supporting documentation to client as needed (contact list, bottle table with preservation, etc.) Sample Receipt: • Communicates any issues to clients for duration of project • Manages incoming work for Rush and short holds • Reviews log-in • Resolves log-in issues with client • Informs client of any log-in discrepancies • Sets samples to “available” after review • Sends client sample receipt confirmation • Reviews draft invoice • Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicingReporting: • Client specific report requirements • Reviews job list daily and manages due dates • Communicates any expected delays to clients before the job due date • Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client • Reviews reports and EDDS before issuing to the client • Confirms correct report format and EDD format is used • Creates and issues final report by client due date • Issue final data packages • State Reporting forms and submissions  • DMR forms  • EDD checkers • Data Upload • Compiles case narrativesInvoicing: • Sets up delivery route • Reviews final invoice before issuing to client • Generates credit/debit memos as needed • Submits credit/debit memos for approval • Submits approved credit/debit memos to client, if needed • Submits revised invoices  • Initiates follow up calls to confirm correct invoicing • Works with collections on A/R follow up • Regular review of A/R statusClient set-up • Work with CSM to communicate lab capabilities to the client • Requests new client review • Confirms sales assignments with Business Development Manager • Takes new quote requests from clients • Reviews client contract requirements / coordinates review. • Reviews purchase orders • Submits purchase orders for approval and returns approved orders to client • Follows up on client terms and credit limit Account Maintenance • Follow up calls and visits with clients • Provides technical support as needed • Uses company resources to follow up on client requests • Familiarity with company capabilities and key contacts  • Forward opportunities and leads to sales  • Forecasts upcoming work  • Asks for the next opportunity  • Area of responsibility (air, regulations, etc.) • Submits client complaints and participates in correction action / follow up as needed • Communicates client issues/complaints to sales • Follows up on client requests • Supports the follow up of quotes/bids for tracking purposesQuotes & Proposals • Initiates project QAPP review with operations, QA, and subcontract labs as needed • Initiates technical support from operations as needed (special requests, method development, technical review, etc.)   • Quote generation and approvals • Reviews client quote requests for capabilities, certifications, scope • Confirms client contracts (if applicable) and pricing • Determines lab placement for the work • Confirms that lab certification meets project requirements • Confirms that lab compound lists and limits meet project requirements • Creates quotes • Submits quotes for approval • Sends quotes to client • Forecasts quotes • Provides QAPP / SOW information to the client as needed • Updates status in LIMS