Senior / Lead Scrum Master at EVERSANA1

THE POSITION: We are seeking a highly motivated Senior or Lead Scrum Master / Project Manager with strong Agile delivery skills and a deep understanding of the Pharmacy Benefit Management (PBM) industry. This hybrid leadership role is responsible for driving the successful delivery of complex healthcare technology initiatives by guiding Agile teams, managing cross-functional projects, and ensuring alignment with regulatory, clinical, and business goals.  The ideal candidate has a strong grasp of Agile frameworks (Scrum, SAFe), experience in healthcare or PBM systems (claims, formulary, portals), and a track record of delivering high-impact, multi-stakeholder projects.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by: Agile Leadership:  • Lead Agile ceremonies for one or more Scrum teams: sprint planning, reviews, retrospectives, daily stand-ups, and backlog refinement.  • Coach teams and stakeholders on Agile best practices to improve team performance and delivery cadence.  • Support Product Owners in backlog management, story definition, and release planning.  • Drive continuous improvement efforts by analyzing Agile metrics (velocity, cycle time, etc.) and removing delivery blockers. Project Management:  • Manage the full lifecycle of PBM or healthcare-related technology projects from initiation through deployment.  • Develop and maintain detailed project plans, timelines, risks, and resource forecasts.  • Track project performance and escalate risks, dependencies, and issues to leadership in a timely and effective manner.  • Coordinate across clinical, operations, analytics, product, and development teams to ensure alignment and timely delivery.  • Manage stakeholder expectations and maintain clear, proactive communication across business and technical teams. Industry-Specific Focus (PBM):  • Collaborate with SMEs to understand PBM workflows such as claims processing, formulary management, provider/member portal enhancements, and CMS compliance.  • Ensure project deliverables meet regulatory and audit requirements (e.g., HIPAA, CMS, NCQA).  • Support integration efforts involving eligibility files, EHR systems, or payer/provider data exchange. Data & Reporting:  • Track KPIs, and support performance monitoring.  • Build JIRA dashboards and reports to provide transparency into team and project status.