Specialist, Business Operations at Expeditors

To lead and assist in our relentless pursuit of efficiency and operational Excellence. WHAT YOU DO: • Global Role (50% of responsibilities) • Get full and proper usage of existing systems and tools by GEO’s and Operations • Introduce new processes to our operations in our pursuit of relentless efficiency • Receive and roll out new operating systems and related tools – and provide meaningful feedback • Support the deployment and improvement of Global Business Operations strategy and efforts • Collaborate with other district, regional, and global resources to build consistency in all processes • Contribute to a global operational standard to create and protect the pursuit of a Best in Class operations   District Role • Take direction from Regional Manager, Business Operations – Process (RVP Region) • Coordinate with local management to identify opportunities to improve quality, service, trade compliance, and profitability through the pursuit of efficiency and consistency • Produce expected results locally in line with Corporate standards through improved processes, visibility to performance, data governance, and exception management • Identify and prioritize problem areas within business operations through communication with operational staff and via [observation, process mapping, timing studies, and other] process analysis methods • Provide training for every employee in the art and application of the Fundamentals of Business Process, through both teaching and mentoring • Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes to close  the performance gap between districts • Be involved and have knowledge and understanding in customer and external ISO Audits • Lead and ensure progress on corrective and preventative actions within your district • Work alongside the District Business Solutions (if applicable) to deliver reporting and automation to the field • Present improved data and analytics for internal business opportunity and external client value • Support the deployment and improvement of Global Business Operations strategy and efforts • Collaborate with other districts, regional and global resources to build consistency in all processes • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.