Oracle Imaging Developer at Experian

    2.   Role Purpose:   Responsible for supporting the Fusion Middleware suite of applications which make up the Imaging System on a day-to-day basis.  Provide knowledge in Fusion Middleware in support of projects and enhancements for Imaging.   3.  Major Job Functions:   a)     Functional Responsibilities ·       Respond to Fusion Middleware-related incidents and problems affecting delivery of services. ·       Design, Implement, Deploy and support custom functionalities for Oracle Webcenter Imaging and Fusion Middleware apps. ·       Perform scheduled activities such as upgrades and patches in liaison with other teams. ·       Configuring and customising Fusion Middleware 12c applications, including: OHS, Webcenter Imaging, Oracle Enterprise Capture, SOA Suite. ·       Provide Fusion Middleware SME input to projects and initiatives – both at a design level (including production of HLDs and LLDs) and at an operational level. ·       Mentor and cross-train less experienced team members. ·       Being part of the on-call rota.   b)    Internal Relationship Management ·       Interact daily with end users and managers in all global regions. ·       Develop and maintain effective working relationships with EITS/GCSS colleagues around the world. ·       Develop and maintain effective working with relationships with other members of the Global Imaging support team   c)    External Relationship Management ·       Liaise with third party software/support suppliers such as, but not limited to Oracle. ·       Interact with suppliers such as Swiss Post and RR Donnelly which process documents for Experian. ·       Create/manage Service Requests.     d)    Application of Processes, Controls, Standards and Measures ·       Maintain Experian Service Management documentation and change standards, following the prescribed software development life cycle. ·       Provide service meeting Service Level Agreements for incident, problem, and change management. ·       Adhere to information security and audit requirements. ·       Work to continuously improve efficiency and effectiveness of systems.