Product Operations Director - Remote at Experian

About the Role

The Product Operations Director plays a critical role in enabling the Product Management organization to operate efficiently, consistently, and with high quality across the entire product lifecycle. This position establishes and maintains processes, data, tools, and governance frameworks to support product managers from ideation through launch and market adoption.

Key Responsibilities

• →Lead the development and evolution of standardized product management processes, frameworks, and operating models
• →Guide product planning and portfolio governance across teams, ensuring consistent inputs, criteria, and visibility for decision-making
• →Oversee operational execution rhythms across the product lifecycle, ensuring key deliverables, cross-functional agreement, and launch readiness
• →Manage product management tools and data systems, ensuring structured usage, reliable reporting, and actionable insights for product leadership
• →Establish and maintain dashboards and metrics that track roadmap progress, product performance, and operational health
• →Be a central coordination point between Product and cross-functional partners to ensure smooth execution and communication
• →Guide post-launch evaluations and continuous improvement efforts to enhance future releases and operational effectiveness