Solutions Architect (Generative AI) at Experian

About the Role

This role will drive the design and architecture for workplace productivity GenAI tools, ensuring the enterprise aligns ChatGPT Enterprise to validated use cases while balancing capability, cost, and measurable productivity impact.

Key Responsibilities

• →Review and assess GenAI use cases, align them to existing/planned tools, and maintain a roadmap of workplace productivity GenAI capabilities.
• →Maintain a capability map of ChatGPT Enterprise features relevant to productivity programs, including GPT Builder/GPTs, controlled sharing, and enterprise oversight mechanisms (Compliance API).
• →Define architecture and technical requirements for onboarding GenAI tools (assessment → POC → valuation → GA), including integration touchpoints with identity/security standards.
• →Define identity + lifecycle requirements for ChatGPT Enterprise adoption such as SSO/SCIM, workspace RBAC roles, and provisioning standards for enterprise scale.
• →Model cost vs. productivity value and recommend tool positioning to reduce overlap and prevent unnecessary tool sprawl.
• →Partner with Risk/Legal/Compliance to compile required approvals, governance artifacts, and acceptable use statements for GenAI tools.
• →Produce and communicate GenAI strategy to senior technology leadership; summarize use cases and submit artifacts to governance bodies.
• →Design security controls and mitigations for GenAI solutions, including addressing audit findings and ensuring compliance with internal standards.
• →Create reference patterns for higher-risk use cases (e.g., sensitive data, regulated workflows) that specify allowed data classes and redaction expectations, evidence requirements for audit readiness, and review triggers for material changes to a GPT.
• →Engage vendors and partners and translate roadmap shifts into enterprise architecture impacts.
• →Work with program leadership to align architecture decisions to features available in ChatGPT Enterprise, including connectors/enterprise integrations where appropriate, and enterprise support expectations.