Community Marketing Manager at factor

factor

New York - Remote·1d ago

ManagerFull-timeAI

Salary Range

$80,000 - $100,000 /year

About the Role

The Community Marketing Manager will lead the day-to-day management, engagement, and growth of the Sense Collective community at Factor. This role involves ensuring members experience real value through curated content, connections, and programming that support their work in legal innovation and AI implementation.

Key Responsibilities

→Serve as the primary point of contact for Sense Collective members, ensuring each member feels connected, informed, and supported.
→Manage and nurture member relationships through onboarding, communications, and proactive engagement.
→Partner with the Events Marketing Manager to deliver high-impact programming, including curated small-group sessions and workshops.
→Facilitate and moderate community discussions, ensuring they are relevant and high-value.
→Collaborate with the Marketing and Insights & Innovation teams to build and maintain the Member Knowledge Database.
→Contribute to strategic initiatives for community growth, including recruitment, onboarding, and retention programs.

Requirements

✓4+ years of experience in community management, client success, or relationship management.
✓Demonstrated success managing and scaling professional or peer-learning communities.
✓Strong interpersonal, facilitation, and communication skills.
✓Experience with community platforms (e.g., Circle, Mighty Networks, Hivebrite, or similar).
✓Excellent organizational and project management skills.
✓Strategic thinker with the ability to translate community insights into broader engagement and content opportunities.