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Mid LevelFull-timeRust
Salary Range
$68,000 - $92,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Fieldguide is seeking a Strategic Account Partner to support its largest, most complex enterprise accounts. This customer-facing role will focus on strategic orchestration, enabling cross-organizational alignment, driving growth initiatives, and ensuring customers realize the full value of their investment.
Key Responsibilities
- →Build and own enterprise-wide account plans that align Fieldguide’s strategic value with customer vision and business outcomes
- →Coordinate and drive cross-practice initiatives connecting Advisory, Audit, Technology, and operational leaders with internal Fieldguide resources
- →Partner with Strategic Account Executives on expansion opportunity identification, prioritization, and execution
- →Serve as a trusted advisor and point of strategic coordination across executives and senior leaders at customer organizations
- →Facilitate executive business reviews and alignment sessions that reinforce value delivered and deepen strategic partnerships
- →Orchestrate internal Fieldguide teams to remove blockers, streamline delivery, and ensure proactive outcomes
- →Establish playbooks, frameworks, and repeatable patterns for managing enterprise complexity
- →Advocate for customer needs internally, shaping product and roadmap discussions based on deep customer insights
Requirements
- ✓8+ years of experience in enterprise account leadership, program leadership, or customer success strategy
- ✓Proven success managing complex, multi-threaded customer relationships at scale
- ✓Exceptional communicator with executive presence and a consultative approach
- ✓Able to influence without authority — internally and externally
- ✓Comfortable navigating ambiguity, driving alignment across teams, and accelerating outcomes in fast-paced environments
- ✓Deep empathy for customers and a passion for enabling their success
- ✓Experience in SaaS, enterprise software, or professional services is a plus
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