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ManagerFull-timeRustRailsFigmaGoAIAPI
Salary Range
$32,368 - $43,792 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Technical Account Manager to join Figma's team. This role focuses on serving as a trusted technical advisor to enterprise customers, helping them adopt and scale Figma in complex technical environments.
Key Responsibilities
- →Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals
- →Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation
- →Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems
- →Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities
- →Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features
- →Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance
- →Surface technical insights and opportunities that support renewals, expansion, and long-term account growth
- →Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value
Requirements
- ✓5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization
- ✓A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks
- ✓Experience advising on or implementing AI-powered solutions within enterprise environments
- ✓Superb communication skills and the ability to confidently engage both technical and non-technical audiences
- ✓A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments
- ✓Written and spoken fluency in Portuguese, Spanish and English is required
Benefits
- ★Opportunity to work with a passionate team of creatives and builders
- ★Chance to shape the future of design and collaboration
- ★Support for professional growth and development
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