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Legal Intake Specialist (Bilingual - English/Spanish) - Overnight at Finch Legal
Finch LegalRemote·3h ago
Mid LevelFull-timeRustGitAI
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Intake Specialist to join Finch Legal, where you will be the first voice potential clients hear. This role is crucial for building trust, qualifying cases, and ensuring clients sign up quickly and seamlessly. You will be part of a 24/7 team that is the front line of Finch’s client experience.
Key Responsibilities
- →Answer inbound calls with empathy and professionalism.
- →Qualify cases and confirm eligibility using defined criteria.
- →Guide clients through the sign-up process and secure retainers.
- →Hand off cases to attorneys and lead paralegals with complete and accurate information.
- →Maintain responsiveness as a key builder of trust with every partner.
Requirements
- ✓Have 5+ years in client-facing intake or sales roles, ideally in legal services.
- ✓Be an excellent communicator who can build trust quickly.
- ✓Stay calm and focused under pressure.
- ✓Be comfortable working flexible schedules, including evenings and weekends.
Benefits
- ★100% coverage for health, dental, and vision.
- ★401(k) retirement plan.
- ★Flexible PTO.
- ★In-office snacks, drinks, and daily team lunch and dinners (for those in NYC).
Free to sign up. Takes 30 seconds.
