Senior Business Analyst – Automation & AI at Flix

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.  This role sits within the Digital Transformation function of the People & Organization department. You will play a critical role in shaping and delivering complex global HR technology initiatives by combining deep HR tech expertise, solution architecture, and hands-on AI innovation. You will act as the bridge between HR, technology, and AI innovation, designing scalable HR system architectures and building automation solutions that transform HR service delivery globally The role combines solution architecture, AI product thinking, automation engineering, and HR tech strategy. This is a permanent role, based in Bangalore or Gurugram (hybrid model), our India hubs, covering a global scope. About the Role • Automation: Strong hands-on experience in Scripting process/task automations of HR workflows using niche technologies like UiPath, Python, GenAI (Claude, GPT, LLMs). Any API/SFTP integrations and building middleware solutions would be a strong plus • Solution Architecture Design: Analyze HR processes & system landscape reviews, identify inefficiencies, and design scalable to-be processes and HR Tech system landscape • Tech Evaluation & Adoption: Scout emerging HR technology solutions like Gen AI & automation platforms and build AI agents & tools to automate HR operations • Technical Project Delivery: Lead delivery of global HR Tech projects with multiple workstreams using Jira and building data-driven business cases & risk management frameworks • Project Reporting & Governance: Maintain BPMN process documentation, embed processes in HR service delivery model, run project governance & stakeholder bodies, set internal control points & risk frameworks, compliance and data privacy frameworks as per internal and external regulatory standards About You • 5+ years of experience in technology transformation (ideally, within HR domain), automation, or architecture as a Senior Business Analyst, Solution Architect, or RPA/AI Automation Developer • Experience designing cloud architecture landscapes (AWS/Azure), integrations (API, SFTP, middleware), and automation data flows • Proven hands-on experience with Python, RPA, building AI agents with Gen-AI platforms (Claude, OpenAI, LangChain, vector databases, etc.) or scripting • Hands-on Jira portfolio management, Confluence documentation, BPMN modelling, test strategy design (SIT/UAT) • University degree in Information Systems, Computer Science, Business Technology, HR Tech, or related field • Any certifications in architecture, RPA, Automation or project management (PMP / SAFe / Scrum / Six Sigma/UiPath or similar) would be nice to have. • Hands-on experience delivering global Workday architecture implementations, system redesigns, or HRIS architecture transformations would be a strong plus We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  What We Offer • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. • Work from (M)Anywhere: Depending on your role, work from another location for up to 30 days per year. • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix? At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!