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SeniorFull-timeJavaAWSGCPCI/CDGoAPI
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Backend Engineer to join Freshworks and play a pivotal role in defining how we architect, scale, and evolve systems that serve millions globally. This high-impact role involves shaping system architecture, influencing backend direction across teams, and mentoring engineers.
Key Responsibilities
- →Design, develop, and scale distributed backend systems that are fault-tolerant and extensible.
- →Own complex modules end-to-end: from architecture to deployment to monitoring.
- →Define and enforce best practices in API design, data modeling, and service modularity.
- →Drive optimized code across teams—measurable in performance and maintainability.
- →Perform deep dives into production issues and lead root cause analysis with precision.
- →Influence cross-team architecture decisions and own long-term technical direction.
- →Collaborate with PMs and other engineering leads to shape backend strategy.
- →Coach and mentor engineers on design patterns, OOPS principles, and clean coding habits.
- →Contribute to system-level performance, availability (targeting 99.99%+ uptime), and security.
Requirements
- ✓9 to 12 years of experience in backend product development.
- ✓Proven experience building and scaling high-throughput distributed systems.
- ✓Strong grasp of data structures, algorithms, and time/space optimization techniques.
- ✓Expertise in Java (or equivalent), with real-world experience in building production APIs.
- ✓Solid understanding of system design (HLD & LLD) and architectural trade-offs.
- ✓Experience with CI/CD, observability, and cloud-native deployments (AWS/GCP).
- ✓Strong debugging skills, especially in handling live issues under pressure.
- ✓You’ve led architecture reviews, built reusable backend components, and improved code health across teams.
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