QA Engineer at Futureworks

ABOUT FUTURE WORKS Future Works is a US-focused, AI-native professional services firm building operational AI and data systems. Our foundation beliefs are simple: optimization lowers need for resources, which increases sustainability and resilience. We are a team of "Time Benders" on a mission to collapse timelines to operational transformation of high footprint companies in energy, real estate, data and beyond. Together, we master velocity. We achieve our mission by building flawless, AI-powered systems. Our technology is already far more advanced than that of boutique services firms, but we are only getting started and the road from here leads to becoming world's best Service-as-Software company. Regardless of the specific role, our ideal candidate will always have a keen interest in building symbiotic human-AI systems both individually and for teams; high energy, high agency and a certain passion for bending time. THE ROLE As the QA Engineer, you will ensure the quality and reliability of both the web application and the AI-assisted decision logic that power this transformation. You will be accountable for validating application behaviour, model outputs, and automated recommendations against historical baselines, defined business rules, and financial logic. Working closely with Solutions Architects, Data Engineers, Business Analysts, and Full Stack Engineers, you will build the automated test frameworks needed to verify non-deterministic AI output in a repeatable, production-ready way. KEY RESPONSIBILITIES - Design and maintain automated test coverage across APIs, front-end workflows, data pipelines, and decision-engine behaviour to support rapid, reliable delivery. - Test the web application across core user journeys, including planner workflows, tabular outputs, visualizations, authentication, role-based access, and general usability under real operating conditions. - Build automated evaluation frameworks for non-deterministic AI output, using scenario libraries, expected-behaviour rules, and regression baselines to assess output quality at scale. - Validate model recommendations against historical baselines and comparison scenarios to ensure the system is producing credible and explainable outputs. - Test allocation logic, exception handling, edge cases, and business-rule behaviour to ensure recommendations remain valid under real operational constraints. - Verify that savings calculations, cost deltas, and value-realization outputs reconcile cleanly against agreed baseline and reporting logic. - Own defect tracking, test evidence, regression coverage, and release sign-off so the platform is safe, reviewable, and ready for use. WHAT WE’RE LOOKING FOR REQUIRED SKILLS AND EXPERIENCE - 5+ years of experience in QA Engineering, Software Quality Assurance, or Test Automation, with a strong track record of building reliable automated test coverage for production systems. - Hands-on experience with modern test automation frameworks, API testing, UI testing, regression testing, and CI/CD-based quality workflows. - Strong experience testing web applications, including workflow validation, browser compatibility, role-based access, and data-heavy interfaces. - Experience testing AI-enabled systems where outputs are non-deterministic and quality must be verified through structured evaluation frameworks rather than simple pass/fail assertions. - Strong ability to compare outputs against baselines, identify failure patterns, and translate ambiguous system behaviour into actionable defects and test rules. - Proven ability to test across application code, data pipelines, model services, and business-rule layers rather than focusing only on the user interface. - Previous experience working with supply chain, logistics, fulfilment, or ERP-driven operational workflows is highly preferred. - Good judgment around traceability, auditability, and release control in environments where system behaviour must be explainable and reviewable. - Comfort utilizing LLM code assistants and agentic engineering to improve test design, coverage generation, and defect analysis. OUR CULTURE & BENEFITS We believe that breakthrough results are driven by breakthrough experiences. Our culture is built on a foundation of freedom, high performance, and our seven core values. OUR CORE VALUES - AI native - We use AI as a natural extension of our abilities to deliver faster, smarter, and better work. - Delivering joy - We underpromise and overdeliver, creating delight for our clients and our team. - Smooth & fast - We believe speed is the result of precision, flawless systems, and calm execution—not frantic effort. - Selfless - We proactively make work easier for others and measure our success by the success of the team. - Candid - We are direct, honest, and clear with each other, believing that transparent feedback is a gift. - Pursuing excellence - We are obsessed with quality and empower each other to break through boundaries and set new standards. - Ever evolving - We are relentlessly curious and improve every single week, sharing our learnings openly to elevate the entire organization. BENEFITS & PERKS - Work from anywhere, forever - We are a fully remote and global team. We trust you to manage your time and energy to deliver exceptional results. - Connect deeply - We gather for immersive, all-expenses-paid company retreats in unique locations to connect, learn, and grow together. - Share in the upside - A competitive compensation package including equity, bonuses, substantial participation in company profits with a clear growth path to C-Level leadership based on performance.