Senior Program Manager, Data & AI at Gallup

Lead execution for Gallup’s most critical data and AI initiatives, turning strategy into shipped products, scalable systems and measurable business impact. As a senior program manager for data and AI at Gallup, you’ll be the connective force that transforms data and AI strategy into disciplined execution. Partnering closely with senior technology leaders, you will orchestrate the priorities that power Gallup’s next generation of analytics and AI capabilities — directly accelerating how we deliver insights that shape workplaces, organizations and societies worldwide. Your work will create efficient workflows, align stakeholders and inform critical decisions, ensuring that high-impact technology initiatives move forward with speed, clarity and accountability. If you thrive on turning strategy into action and want to help shape the future of AI at Gallup, apply today. What You’ll Do • Translate data and AI strategy into clear plans, priorities and actionable road maps • Coordinate programs from planning through delivery, ensuring process alignment across data, AI and stakeholder teams • Establish governance frameworks and decision structures that clarify priorities, tradeoffs and ownership across initiatives • Manage dependencies, track progress and reinforce accountability to ensure projects ship on time • Define and lead operational cadences, including leadership reviews, road map checkpoints, KPI tracking and executive reporting • Synthesize complex technical and business inputs into clear recommendations for senior leaders • Balance business impact with technology investment to support informed decision-making • Proactively identify risks, remove barriers and challenge assumptions to drive better outcomes • Serve as a trusted internal consultant and influential partner to leaders across product, engineering, legal and other key functions • Foster transparency, proactive communication and alignment across a broad stakeholder network What Makes You Stand Out • Proven executional leadership: You have successfully driven high-impact, cross-functional technology initiatives from strategy through delivery, consistently meeting deadlines and business objectives. • Trusted strategic thinking: Senior leaders have relied on you to synthesize nuanced information, provide sound recommendations and influence high-stakes decisions. • Operational excellence: You have designed and implemented scalable processes, governance structures and operating rhythms that improved team effectiveness and clarity. • Excellent communication: You have translated intricate technical and business concepts into clear, compelling narratives that inspire action. • Technical credibility: You have worked hands-on with data, analytics or AI teams, enabling you to bridge technical and business stakeholders with ease. • Demonstrated AI curiosity: You actively experiment with emerging AI tools and technologies outside of work and apply those learnings to improve team productivity and innovation. What You Need • Bachelor’s degree in analytics, technology, engineering or a related field required • At least five years of experience in operations, program management, product management or a related role required; more than eight years of experience preferred • Experience working closely with data, analytics or engineering teams required • Engineering background or familiarity with machine learning concepts preferred • Active curiosity and personal experimentation with AI technologies preferred • A commitment to working on-site at Gallup’s San Francisco office at least three days per week required • Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup. Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $160,000-$210,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills. Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. 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