Forward Deployed Engineer at Gen Digital

About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: Engine by Gen is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. Engine by Gen's mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, personalization; and shortening the distance to an informed action. In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from Engine by Gen and our 1,100+ Enterprise Partner network, together in one experience. Engine by Gen's enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Engine by Gen connects millions of people with the financial products and content they need, when and where they need it. We’re seeking an Forward Deployed Engineer to sit at the intersection of engineering, solutions, and revenue teams, owning how our products technically integrate into partner ecosystems taking their technical infrastructure into consideration. You’ll spend most of your time designing, building/developing, and validating integrations while being close enough to the business to influence solution strategy and outcomes. You’ll work across different technologies (core backend and frontend, APIs, relational DBS like Postgres, Infra/DevOps) with strong focus on customer use cases, scalability, and maintainability. You’ll partner closely with Engineering, Sales, SEs, Product, and Partner Solutions to shape integration approaches that are technically sound, commercially viable, and aligned to customer value. You’ll be a hands-on problem solver who is comfortable jumping from a technical deep-dive (logs, payloads, code repositories) to a customer-facing conversation about trade-offs and timelines. Key Responsibilities: - Design and implement integrations between our products and customer systems. - Work hands-on with REST/GraphQL APIs, webhooks, authentication/authorization, and event-driven architectures to deliver robust integrations. - Develop scripts, glue code, and automation (e.g., using Python, JavaScript, or similar languages) to transform data, orchestrate workflows, and connect systems. - Collaborate with Sales and SEs to scope and estimate integration work, identify risks, and set realistic expectations with customers and internal stakeholders. - Act as a technical point of escalation for complex integration issues during pre-sales POCs, pilots, and post-sales deployments. - Translate customer and field feedback into repeatable patterns, reusable components, and internal documentation that improve integration velocity and quality. - Partner with Product and Engineering to influence roadmap based on recurring integration needs, technical gaps, and customer demand. - Contribute to best practices, reference architectures, and tooling that improve observability, reliability, and supportability of integrations at scale. About You: - Bachelor’s degree in Engineering, or a related field; Master’s or Ph.D. preferred. - 5+ years of work experience, ideally a combination of technical and commercial; formal technical training through a code academy, or on-the-job training is sufficient. - Strong hands-on experience working with APIs (REST/GraphQL), webhooks, JSON/XML, and modern authentication standards (OAuth, SAML, OpenID Connect). - Proficiency in at least one general-purpose programming or scripting language (e.g., Python, JavaScript/TypeScript, or similar) for building integration logic and tooling. - Solid understanding of data modeling, transformations, and mapping between heterogeneous systems. - Comfortable engaging directly with customers to clarify requirements, propose architectures, and explain technical trade-offs in clear, non-jargony language. - Demonstrated commercial awareness: you understand the relationship between technical scope, effort, risk, and commercial outcomes (pricing, margins, timelines, and customer value). - Proven ability to work cross-functionally with Sales, SEs, Product, Engineering, and Customer Success in fast-moving, ambiguous environments. - Bias toward ownership and execution: you enjoy taking an ambiguous problem, structuring it, and driving it through to a solution. - Strong written and verbal communication skills, with the ability to produce clear diagrams, specs, and documentation that others can easily follow. What’s next: - Recruiter Phone Screen - Hiring Manager Interview - Technical Interview Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.