JOB TITLE: LEAD PRODUCT MANAGER, REPUTATION LINE OF BUSINESS EXPANSION
JOB CODE: 55108
GRADE: 11
ABOUT GEN:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. Weβre always looking for smart, fearless and high-impact talent who see AI as a teammate β leveraging it to move faster and deliver meaningful results.
When youβre part of Gen, youβll have the flexibility, tools and support to do your best work and grow your career β from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. Youβll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, weβd love you to be part of Gen.
ABOUT THE ROLE:
We are seeking a Lead Product Manager to drive expansion of Genβs Reputation Line of Business, spanning international markets, additional brand integrations in the US, and external partners.
This role owns the platform strategy and capability roadmap for reputation-related products that serve multiple brands, including Reputation Defender, Norton, Avast, LifeLock, MoneyLion, and select third-party partners. The focus is on delivering a combination of globally available core capabilities and market-specific localized experiences, rather than replicating a single product or US-centric solution.
You will work closely with product managers responsible for individual brands, as well as engineering, design, legal, compliance, marketing, and partners, to integrate reputation, identity, and financial risk capabilities in ways that meet local customer needs, regulatory requirements, and trust expectations. This is a high-impact, cross-functional platform role that requires strong product leadership, global perspective, and the ability to influence across teams without direct authority.
KEY RESPONSIBILITIES:
Reputation Line of Business Strategy
- Define and own the platform strategy and roadmap for the Reputation Line of Business, aligned with Genβs broader Identity and Reputation vision.
- Establish a clear approach for delivering globally consistent reputation and identity capabilities alongside localized, market-specific features.
- Identify opportunities to integrate identity theft protection and financial risk signals into reputation experiences, recognizing reputation as a combination of digital presence, identity integrity, and financial standing.
Global and Market-Specific Experience Development
- Partner with regional and in-market teams to understand local reputation risks, including identity theft patterns, financial fraud, and culturally specific trust signals.
- Design and deliver localized reputation management experiences that encompass digital reputation, identity protection, and financial reputation, such as credit standing and fraud exposure.
- Ensure localization extends beyond language to include workflows, features, data sources, and value propositions relevant to each market.
- Incorporate local identity systems, credit frameworks, and financial risk indicators into customer-facing experiences where appropriate.
Platform and Capability Ownership
- Own shared reputation capabilities such as monitoring, scoring, sentiment analysis, alerts, identity and financial risk signals, and remediation workflows.
- Define platform requirements, APIs, and integration patterns that enable brands and external partners to embed reputation and identity capabilities into their products.
- Ensure the platform supports scalability, configurability, and brand differentiation across regions and use cases.
Brand and Partner Collaboration
- Work closely with product managers for Reputation Defender, Norton, Avast, MoneyLion and LifeLock to integrate reputation capabilities into brand-specific experiences.
- Support integrations with external partners where reputation, identity, and financial insights enhance customer value.
- Align stakeholders across brands, regions, and partners around shared priorities, delivery plans, and success metrics.
Execution and Delivery
- Translate strategy into clear product requirements, milestones, and execution plans.
- Drive cross-functional execution across engineering, design, legal, compliance, marketing, and operations.
- Manage dependencies, risks, and tradeoffs related to regulation, data access, financial systems, and customer trust.
ABOUT YOU:
Qualifications and Experience
Required
- 8 or more years of product management experience, including ownership of platform or capability-based products.
- Demonstrated experience delivering products across multiple markets, regions, brands, or partners.
- Proven ability to build localized experiences rather than deploying one-size-fits-all solutions.
- Strong cross-functional leadership skills and ability to influence without direct authority.
- Experience collaborating with brand product teams and external partners.
Strongly Preferred
- Experience in reputation management, identity protection, fraud prevention, fintech, trust and safety, or privacy-related domains.
- Familiarity with global regulatory, identity, and financial data environments.
- Experience with platform services, APIs, and configurable product architectures.
- Background working in multi-brand, platform-led, or partner-driven ecosystems.
What Success Looks Like
- Reputation capabilities are successfully expanded internationally and across additional Gen brands and partners.
- Products demonstrate strong local relevance, regulatory alignment, and customer trust.
- Reputation, identity, and financial risk signals work together to deliver differentiated and meaningful customer value.
- Brand teams and partners can efficiently deliver reputation experiences using shared platform capabilities.
- Gen strengthens its position as a global leader in reputation management.
PERSONAL ATTRIBUTES:
Β· Visionary leader with a strategic mindset and a passion for leveraging data to drive decision making.
Β· Ability to thrive in a fast-paced, high-tech environment and manage complex problem.
Location: Mountain View, CA (Onsite 3 days per week)
The annual base salary for this position is expected to be between $220,000 and $250,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidateβs qualifications, experience, skills, and competencies related to the role.
WHATβS NEXTβ¦.
After you submit your application, you can expect the following steps in the recruitment process:
Β· TA Call
Β· Interview Hiring Manager (Virtual)
Β· Interview Senior Leadership (Virtual)
Β· Interview Senior Leadership (Virtual)
Β· Interview Senior Leadership (Virtual)
Β· Final Interview - Hiring Manager (Virtual or face-to-face)