AI Automations Program Manager at get-vocal-pbc

Vocal Media is seeking an AI Automations Program Manager to turn creative ideas into scalable, AI-driven workflows. This role focuses on building and improving content production systems so teams can create high-quality content more efficiently—from brainstorming to publishing. You’ll work across teams to connect creative strategy with execution, helping drive innovation, consistency, and overall performance across Vocal’s content ecosystem. Responsibilities Creative Systems Execution & Support • Support the Director of AI Creative Strategy in translating creative vision into scalable systems and workflows. • Help operationalize creative strategy into repeatable frameworks for AI-powered content production. • Collaborate across Vocal teams to ensure outputs align with brand voice, cultural relevance, and platform-native storytelling. • Identify opportunities to improve efficiency across ideation, production, and publishing workflows. AI Production Workflows & Automation • Build, manage, and optimize AI-driven content production workflows. • Develop and maintain modular creative systems (prompts, templates, pipelines) to enable consistent, high-volume output. • Partner with technical and operations teams to integrate tools and reduce manual work across production. • Test and implement new AI tools and features to improve creative output and efficiency. Team Management & Enablement • Manage and support a small team focused on AI-assisted content production and automation. • Provide hands-on guidance in building workflows, using tools, and executing within creative systems. • Assist in onboarding and training team members on AI tools, automation processes, and best practices. • Ensure team outputs meet quality, speed, and creative standards. Creative Operations & Workflow Optimization • Help design and maintain workflows for content production, approvals, and delivery. • Document systems, processes, and best practices for broader team adoption. • Identify bottlenecks and implement improvements to increase speed and scalability. • Partner with Program Managers to align creative workflows with timelines and deliverables. Performance & Iteration • Track performance of content and workflows to identify opportunities for improvement. • Use insights and data to refine prompts, templates, and production systems. • Support reporting and feedback loops to continuously improve creative output and efficiency. Cross-Functional Collaboration • Act as a day-to-day bridge between creative direction and technical execution. • Collaborate with Social Media Managers and Program Managers to ensure smooth workflow execution. • Support experimentation efforts by helping turn new ideas into working production systems. Qualifications Required • 3–5 years of experience in content creation, creative production, digital operations, or automation-focused roles. • Strong understanding of short-form, social-first content (TikTok, IG Reels, YouTube Shorts). • Experience building or maintaining workflows (automation tools like Zapier/Make, or equivalent systems). • Some experience managing or mentoring others (formal or informal). • Strong organizational and systems-thinking skills. • Familiarity with content performance tracking and optimization. • Ability to balance creative thinking with operational execution. • Clear communication skills and comfort documenting processes. • Deep awareness of internet culture, trends, and platform behavior. Preferred • Experience working closely with creative or innovation leadership. • Familiarity with prompt engineering or modular content systems. • Exposure to APIs, no-code tools, or lightweight technical integrations. • Experience in fast-paced, experimental environments. Benefits • Health insurance covered at 90% for full-time employees; Dental and Vision available • Unlimited PTO and sick leave • 401(k) plan & company contribution Vocal Media is committed to developing leaders, policies, and a team culture that embraces diversity and enhances equity. We believe that differences in backgrounds, experiences, and identities lead to healthier organizations and stronger teams. We recognize that our success requires commitment to obtaining and retaining a diverse staff that provides the highest quality services to our clients and creators. Vocal is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity, or disability, or any other legally protected basis. Vocal is committed to providing accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. Vocal will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.