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Mid LevelFull-timeRust
Salary Range
₱40,000 - ₱45,000 /month
About the Role
The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. This critical role acts as a post-sale Account Executive, managing client follow-ups, recruiter coordination, interview facilitation, and client onboarding while building strong relationships during the customer lifecycle's most important phase.
Key Responsibilities
- →Own post-sale accounts from deal close through successful activation
- →Ensure accounts are staffed according to client requirements and agreed timelines
- →Actively follow up with customers to secure approvals, feedback, and decisions needed for activation
- →Drive urgency and accountability to prevent activation delays
- →Coordinate closely with Talent Acquisition and Recruiters to align on role requirements, profiles, and timelines
- →Facilitate interviews between clients and candidates, including scheduling, preparation, and follow-ups
- →Lead client onboarding activities including introductions, process walkthroughs, and expectation setting
- →Ensure clients understand workflows, communication channels, and service responsibilities
- →Build trust and strong working relationships with clients during the activation phase
- →Serve as the primary point of contact until endorsement to Account Management
- →Work with Sales, Operations, Resolution, and Account Management teams to ensure smooth transitions
- →Identify risks, misalignment, or dissatisfaction early and escalate when needed
- →Ensure all client commitments, timelines, and agreements are properly documented
Requirements
- ✓Bachelor’s degree in Business, Sales, Communications, or a related field (preferred)
- ✓3–5 years of experience in Account Executive, Sales, Customer Success, or Staffing-related roles
- ✓Strong experience coordinating hiring processes, interviews, and client onboarding
- ✓Proven ability to manage multiple accounts and stakeholders simultaneously
- ✓Experience in subscription-based or service-driven businesses is a strong advantage
