Senior Technical Program Manager, Office of the CTO at Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Technical Program Manager, you'll lead complex, cross-functional programs inside GitLab's Engineering Division, helping teams turn important but ambiguous work into clear plans and reliable delivery. You'll bring structure to initiatives that span Engineering, Product, Finance, Legal, and Go-to-Market, so teams stay aligned on scope, milestones, dependencies, and risks. This is a fully remote, fast-moving environment where strong async communication matters, and where you'll be trusted to own programs end-to-end and raise the bar for how R&D work gets coordinated at GitLab. Over your first year, you'll build durable operating rhythms, deliver multiple programs through kickoff to retrospective, and strengthen program practices through clear documentation and handbook updates. What you'll do • Lead multiple complex, cross-functional programs across GitLab's Engineering division and partner functions, owning scope, timelines, risks, and delivery from kickoff through retrospective. • Coordinate dependencies across initiatives, surface blockers early, and keep stakeholders aligned on priorities, progress, and trade-offs. • Partner with Engineering, Product, Finance, Legal, and Go-to-Market leaders to define clear program goals and milestones, and escalate risks with crisp recommendations. • Establish and maintain program operating rhythms, including working group meetings, async updates, and status reporting that improve visibility into program health. • Create and maintain program documentation, including decision logs, plans, and stakeholder updates, with an async-first approach that supports a fully remote team. • Drive consistent execution by clarifying ownership, aligning on next steps, and following through on commitments across teams. • Contribute to Technical Program Manager practices by documenting playbooks and templates in the GitLab handbook, and sharing learnings that improve how R&D programs run. • Model GitLab's CREDIT values (Collaboration, Results, Efficiency, Diversity/Inclusion, Iteration, Transparency) in how you communicate, make decisions, and deliver outcomes. What you'll bring • Experience owning complex, cross-functional technical programs end-to-end, from scoping and kickoff through delivery and retrospective. • Ability to build relationships and drive alignment across Engineering, Product, Finance, Legal, and Go-to-Market stakeholders, including senior leaders. • Skill in establishing and maintaining program governance, including operating rhythms, status reporting, dependency tracking, and decision logs. • Strong written communication and async-first collaboration habits, with a default to clear documentation and written updates. • Analytical approach to identifying risks and dependencies, framing trade-offs, and presenting options and recommendations to stakeholders. • Working knowledge of the software development lifecycle and how engineering teams plan and deliver work; familiarity with DevOps practices and CI/CD pipelines is helpful. • Experience improving how programs run through playbooks, templates, retrospectives, and handbook documentation; transferable program leadership skills from adjacent roles are welcome. About the team You'll join GitLab's Research and Development (R&D) organization within the Engineering Division, partnering with Engineering and cross-functional groups like Product, Finance, Legal, and Go-to-Market to plan and deliver complex programs. The team's focus is making cross-functional execution predictable and transparent by improving program governance, managing dependencies and risk across multiple initiatives, and building operating rhythms that work in an all-remote, asynchronous environment. You'll collaborate with stakeholders across regions through documented plans, async status updates, and lightweight working groups, and you'll help strengthen how R&D programs run by capturing repeatable practices in the handbook. For more on how GitLab works, see the Team Handbook Page. How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.