UX Researcher at Gitlab

Gitlab

Remote, Canada; Remote, EMEA; Remote, US·1w ago

Mid LevelFull-timeGitAI

Salary Range

$72,250 - $97,750 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

You'll be joining GitLab's UX Research team, supporting various product domains including Core DevOps Workflows, Monetization, Security and Compliance. This role requires comfort with ambiguity, the ability to balance speed and rigor, and flexibility to adapt your approach based on team needs and timelines.

Key Responsibilities

→Lead tactical studies to help teams make fast decisions
→Contribute to strategic research to uncover user needs and opportunities
→Research enterprise developer tools and DevOps workflows
→Work across multiple product areas, building broad product knowledge
→Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights
→Collaborate with GitLab designers, product managers and engineers on research projects
→Advocate for and socialize actionable insights independently
→Produce research insights that result in impact
→Actively contribute to the UX Research team culture

Requirements

✓Deep experience running mixed-methods research
✓Experience working directly with stakeholders and guiding them to appropriate research approaches
✓Experience working in a highly iterative, fast-paced environment
✓Self-motivated with strong organizational skills
✓Ability to ramp up to a highly technical domain quickly
✓Able to conduct research in a fully remote setting
✓Experience working on enterprise and/or developer tooling products is a plus