Medical Technical Writer at givinghhc

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most. Position Summary The Technical Writer plays a critical role in translating complex medical information into precise, evidence-based narratives that guide patients through the claims and benefits process with clarity and confidence. This position is responsible for producing comprehensive medical documentation that supports successful claim determinations while aligning patient expectations with medically and legally supportable outcomes. Serving as both a subject-matter expert and patient advocate, the Technical Writer partners cross-functionally to uphold organizational excellence, ensure regulatory and documentation integrity, and drive high-quality outcomes for patients and stakeholders alike. Key Responsibilities Develop clear, thorough, and medically accurate narratives that synthesize clinical records, diagnostic evidence, and regulatory criteria Analyze medical documentation to identify qualifying conditions and support claim eligibility and approval Translate complex medical and technical information into accessible, patient-centered guidance Maintain consistency, accuracy, and compliance across all written materials Collaborate with internal teams and external stakeholders to ensure alignment on documentation standards and case strategy Foster patient engagement and trust through thoughtful, empathetic, and precise communication Contribute to continuous improvement efforts by refining documentation processes and best practices Core Competencies Strong analytical and critical-thinking skills with attention to detail Ability to connect clinical evidence to regulatory and eligibility requirements Passion for patient advocacy and outcomes-driven work Exceptional written communication skills with a high standard for accuracy and clarity Resilience, persistence, and accountability in navigating complex cases Work Environment This is a hybrid, onsite role based in Austin, Texas, requiring regular in-office collaboration. Responsibilities • Create medical and legal documentation with accuracy and a focus on fostering positive relationships with healthcare professionals and other stakeholders. • Efficiently manage a high volume of claims on a weekly basis. • Provide continuous support by reviewing patient records and identifying additional health issues to maximize benefits. • Maintain high standards to build and sustain patient trust. • Clearly communicate to ensure that patient expectations are aligned with what is realistically achievable. • Apply technical skills to secure prompt and successful claim approvals. • Foster patient satisfaction and engagement through effective communication and consistent support. • Build and maintain strong collaborative relationships with stakeholders. Qualifications • Bachelor’s degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health or related field preferred. • A minimum of 2 years of experience in a healthcare setting is required, preferably in coordinating and managing patient documentation, medical writing, medical terminology, or in a healthcare administration role. • Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred. • Proficiency in Microsoft Office Suite and other relevant software is required. Benefits • Hybrid work environment (after introductory period) • Company holidays, floating holiday, and birthday holiday • $100 monthly cellphone reimbursement • $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more) • Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents • Tuition Reimbursement Program • Employee Assistance Program • Employee Appreciation Program • Company Provided Snacks & Drinks Daily in Office Kitchen • Vacation (PTO) and Sick Days • Competitive benefit plans • Company paid STD and LTD • 401(k) with matching • Being a part of a growing company! • Working with incredible patients and their families! To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers. If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home! Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.   Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.   Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.