Senior Engineering Manager at Glossgenius

About GlossGenius GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees. About the Role GlossGenius is at a critical inflection point, our platform is scaling fast, our customer base is growing, and the engineering org is maturing to match. We're looking for a Senior Engineering Manager to own a multi-team domain, bring structure to complexity, and raise the bar for how great engineering gets done across the org. This role is about setting the technical direction for your domain, shaping how teams operate, and connecting engineering work directly to business outcomes. You'll be a force multiplier: for your direct reports, for cross-functional partners, and for the teams you collaborate with across the company. You will report to the Director of Engineering. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You'll Do • Own execution across multiple teams: drive complex, multi-team initiatives to completion by aligning priorities, managing scope trade-offs, and holding a consistent quality bar throughout • Shape the 6-12 month technical vision for your domain, anticipating platform needs, scaling challenges, and integration requirements before they become fires • Influence roadmap and prioritization by bringing both technical depth and customer perspective to the table, connecting engineering work directly to company OKRs • Build the next generation of leaders: develop high-potential ICs toward future leadership roles, run 1:1s focused on leadership growth, and create forums for cross-team learning that break down silos • Partner with product and design to shape what gets built and why including owning 0-to-1 initiatives from inception to launch and partnering with recruiting to attract and retain top talent What We're Looking For • 8+ years of engineering experience, with at least 3+ years managing or leading software engineering teams in a high-growth product environment • Strong technical judgment: you can evaluate architectural trade-offs, earn the respect of strong engineers, and make difficult technical decisions under uncertainty • A track record of collaborating with product and design to ship from 0 to 1 • Demonstrated ability to develop engineers: you've invested in people and can show what they went on to do • Strong business acumen and customer-centric instincts, backed by comfort with data • You connect engineering decisions to customer outcomes • Have integrated AI tooling into your engineering workflow in a meaningful way: you're not just aware of the tools, you've changed how you work because of them Benefits & Perks • Flexible PTO • Competitive health & dental insurance options, with premiums partially covered by GG • Fertility and adoption benefits via Carrot and Kindbody • Generous, fully-paid parental leave policy • 401k benefit — employees are eligible to contribute starting day 1 of employment • Professional Development — employees receive a yearly stipend for approved learning and educational-related expenses • Pre-tax commuter benefits • Dependent Care FSA • Home office support • Team Bonding opportunities — as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The base salary for this role is between $230,000-280,000+ equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. GlossGenius is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.