Revenue Operations Manager at Goodstack

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place! Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re one of Europe’s fastest-growing SaaS companies – building the technology that enables global enterprises to give, volunteer, and fund with confidence. OUR MISSION Our mission at Goodstack is to revolutionize how the world does good 🌎. As a Series A social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. In 2025 alone, we have facilitated $5 billion in donations to good causes. But this is just the beginning. We're building the world’s leading platform that powers donations to nonprofits globally. To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – we need you 🫵 JOIN US AS A AS REVENUE OPERATIONS MANAGER TO HELP BUILD THE OPERATING ENGINE BEHIND OUR GROWTH This is a high-impact role for someone who loves making systems work better. You will help create the infrastructure, workflows, and automation that make our GTM teams faster, sharper, and more scalable. You will work across Sales, Finance, Marketing, Solutions, Customer Success, and Ops to make sure the revenue engine is well run, well instrumented, and built for the next stage of growth. AS REVENUE OPERATIONS MANAGER, YOUR MISSION WILL BE TO: Own the GTM operating engine - Own HubSpot as the source of truth for GTM operations. - Improve workflows, data structure, automation, and reporting across the revenue org. - Make our systems simpler, smarter, and easier to trust. Strengthen pipeline and reporting infrastructure - Build the foundations behind reliable pipeline visibility and forecast inputs. - Improve how stage movement, conversion, and slippage are surfaced. - Help leadership inspect performance with more confidence and less manual effort. Drive process excellence - Own core GTM workflow design across lead-to-deal and deal-to-delivery handoffs. - Create clear, scalable processes that make the right behaviour easy. - Improve consistency across teams as we grow. Help scale automation - Support the rollout of high-impact automation across the GTM motion. - Turn strategic direction into practical execution through tooling, workflows, and AI-enabled systems. - Help Goodstack operate with greater leverage as we scale. Improve commercial workflow coordination - Own the operational workflow behind deal desk and other revenue-critical coordination points. - Help ensure deals move through the business cleanly, consistently, and with the right information in the right place. AFTER 6 MONTHS, SUCCESS WILL LOOK LIKE: - Cleaner, more reliable GTM systems. - Stronger trust in pipeline and reporting. - Smoother forecasting inputs and inspection rhythms. - More scalable automation across key workflows. - Clearer ownership and less friction in revenue-critical processes. - A revenue engine that feels more mature, more efficient, and easier to scale. THIS ROLE IS A PERFECT MATCH FOR YOU IF YOU ARE/HAVE: - A systems and process builder with strong operational instincts and enough commercial judgement to understand what matters and why. - Strong CRM and workflow design experience. - Comfortable with automation, reporting logic, and GTM tooling. - The ability to translate messy business problems into scalable processes. - Confidence working cross-functionally across commercial, finance, and operational teams. - A practical, high-agency mindset and excitement about using AI and automation to create leverage. - Obsession with data quality to be able to translate pipeline into inputs for FP&A. - Experience with sales forecasting, tracking and reporting. BONUS IF YOU HAVE KNOWLEDGE OR LOVE OF: - Building AI-assisted outbound or prospecting workflows. - Partnering closely with Finance or FP&A. - Improving deal desk or complex commercial workflows. - Experience in high-growth B2B SaaS or operationally complex businesses. 🇬🇧 WHAT YOU CAN EXPECT UPON JOINING OUR TEAM 💰 Salary reviews and share options becoming an integral part of our growth and share in the company's success 💝 Goodstack’s Workplace Giving ⚕️ Vitality Plus - Private health insurance 🌞 £250 Brighten your day annual budget 🤓 £1000 Learning & development annual budget 📚 Goodstack library 🌯 Tasty Tuesday! Office lunch is on the company 🏃🏿‍♀️ Slow run club Wednesday ⭐️ Paid days off to volunteer for non-profit causes 🎤 Paid days to attend conferences 🥳 Paid day off on your birthday! 🌴 25 days annual leave, plus paid public holidays 💙 Paid sick leave 🧘🏽 Paid wellness leave 🪁 Parental leave 🧸 Workplace nursery scheme 🧓🏽 Pension (with tax-efficient salary sacrifice option) 🚴🏾 UK cycle-to-work scheme 🌳 Ecologi carbon offsetting ⚖️ Flexible working hours 🖥️ WFH budget upon joining 🏡 You're always welcome to pop in more often if you enjoy the buzz of being in the office. It's a warm, friendly space right in the heart of London 🙌 … and so much more ABOUT US Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world. Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action. Let's do this! 💜 OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION We take pride in our diverse and growing team representing 20+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist [Upgrade to PRO to see link] to Goodstack to propel us forward in striving to create a better world for us all. Check out our Careers Page [Upgrade to PRO to see link] for more details!