Senior Business Analyst for Payment Integrations Team at Gr8tech

GR8 Tech builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us. Why this role exists: This role exists to build and scale seamless payment integrations that directly impact transaction success, user experience, and revenue. You’ll help us expand and stabilise our PSP ecosystem by owning how integrations are designed, analysed, and delivered end-to-end. What you’ll drive: Strategy & outcomes • Improve payment success rates, stability, and performance across integrations. • Identify opportunities to optimise routing, reduce failures, and improve UX. • Contribute to the payments roadmap with a strong focus on integrations. • Define and track integration KPIs (success rate, latency, error rates). Discovery & decisions • Analyse PSP APIs, documentation, and integration requirements. • Break down payment flows into clear, structured logic and edge cases. • Translate business needs into precise integration specifications. • Validate solutions with stakeholders before development starts. Delivery & execution • Own payment integration from requirements (user stories, acceptance criteria, flow descriptions) to launch. • Structure backlog items related to payment integrations and improvements. • Work closely with engineers to ship, test, and iterate integrations. • Ensure integrations are scalable, resilient, and well-documented. Stakeholder & cross-team alignment • Act as the key link between PSP partners, business teams, and engineering. • Align on integration scope, timelines, and technical constraints. • Communicate risks, limitations, and trade-offs early. • Unblock teams by bringing clarity to complex integration topics. Processes, data & documentation • Map end-to-end payment flows, including edge cases and failure scenarios. • Analyse and document data mapping between systems and PSPs. • Visualise integration logic using BPMN, UML, or similar tools. • Maintain clear documentation for integration flows, APIs, and system behaviour. What makes you a GR8 fit: Must-have • 3+ years of experience as a Business Analyst or Systems Analyst. • Hands-on experience with payment integrations / PSPs. • Experience working with payment flows (deposits, withdrawals, routing, retries). • Strong understanding of APIs, integration patterns, and data mapping. • Experience working in high-load or transaction-based systems. • Solid knowledge of SDLC and Agile delivery. • Ability to structure complex integration logic into clear requirements. • Strong communication skills and ability to work across technical and business teams. Nice-to-have • Understanding of payment metrics and optimisation (success rate, conversion, failures). • Experience with process modelling (BPMN, UML, sequence diagrams). • Familiarity with tools like Jira, Confluence, Miro, Lucidchart, Figma. • Understanding of compliance or regional specifics in payments. Why you’ll love working here: Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages. Work-life & support • Paid maternity/paternity leave + monthly childcare allowance. • 20+ vacation days, unlimited sick leave, emergency time off. • Remote-first + tech support + coworking compensation. • Team events (online/offline/offsite). • Learning culture with internal courses + growth programs. Our culture & core values: GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. FUELLED BY TRUST: we’re open, honest, and have each other’s backs. OWN YOUR GAME: we take initiative and own what we do. ACCELER8: we move fast, focus smart, and keep it simple. CHALLENGE ACCEPTED: we grow through challenges and stay curious. BULLETPROOF: we’re resilient, ready, and always have a plan.