Lead Technical Program Manager (Salesforce Implementation) at Grab

Get to Know the Team We're a dedicated group of individuals from diverse backgrounds united by a mission to help Grab deliver faster and more efficiently. Based in Singapore with team members across various countries, we drive initiatives impacting millions of customers across Southeast Asia every day. Get to Know the Role As the Lead Technical Program Manager, you will manage a portfolio of complex, cross-functional projects from start to finish across a wide range of topics - primarily focused on how Grab serves businesses across SEA. As a TPM you'll be the bridge between various Engineering teams as well as with business teams, by working with people from all parts of Grab's online and offline/operational teams to deliver new features to market that impact the lives of millions of passengers, drivers and merchants every day. Your mission is to accelerate impact, build performing teams, remove inefficiencies, drive effective prioritization and streamline tech processes. You will report to the Senior Technical Program Management Leader and work onsite at Grab's office in One-North. The Critical Tasks You Will Perform • You will create and manage program plans that outline timelines, milestones, and resources for large-scale technical projects. • You will lead cross-functional teams to ensure collaboration across engineering, product, design, and business units. • You will assess project risks and implement mitigation strategies to ensure successful delivery. • You will drive roadmap planning and prioritization to align projects with organizational goals. • You will establish Agile methodologies across teams to optimize efficiency. • You will act as a key contact for senior leadership, providing program updates and performance metrics. • You will mentor junior program managers to support skill and career development.