Senior Engineering Manager at Granum

What Makes Us Stand Out: Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission. As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry! Our culture and growth has been recognized with multiple awards, it’s a great time to join! • Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams • Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees • #9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!) • #6 of Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!) • Inc Magazine’s 2023 Best Places to Work • Inc. 5000: #131 of 2024 Southeast Regional America’s Fastest Growing Companies. (Our third year in a row!) • Inc 5000 America's fastest-growing private companies (Our third year in a row!) • Certified Great Place to Work Canada 2024 We are seeking a Senior Engineering Manager to lead our Platform Engineering team, reporting to the VP of Engineering, Platforms & AI. This is not a traditional DevOps management role — it is a high-impact leadership position at the intersection of infrastructure, security, and developer experience during a period of significant technical transformation. You will directly manage a team of ~5 engineers spanning infrastructure, security, identity, and DevOps. You will own the platform's roadmap as an internal product — translating strategic priorities into an executable backlog, making daily trade-off decisions, and ensuring your team delivers leverage to the entire 40-person engineering organization. You'll partner closely with feature teams, IT, and external compliance stakeholders to keep our multi-product, multi-cloud environment secure, reliable, and fast. This role is ideal for someone who has led an internal platform as a product before — someone who is adept at prioritization across work like, mentoring an engineer, negotiating priority with a feature team lead, and presenting a compliance roadmap. Own the Platforms Roadmap • Manage a prioritized strategic backlog spanning infrastructure, security, identity, and developer experience • Make daily priority and trade-off decisions autonomously— you are the operational owner • Treat engineering teams as your customers; measure success by their ability to ship with speed and confidence • Run sprint planning, refinement, and capacity allocation for the team • Say "no" or "not yet" to incoming requests with clear rationale and alternatives Lead and Develop a High-Performing Team • Directly manage ~5 platform engineers across infrastructure, security, and DevOps disciplines • Own team health, growth, and career development through regular 1:1s with candid, compassionate feedback • Create an environment where the team feels empowered to take calculated risks and learn from failures • Manage on-call rotation and incident response with a blameless learning culture Drive Technical Direction • Set direction for cloud infrastructure (Azure, AWS), CI/CD pipelines (GitHub Actions), and observability (Datadog, App Insights) • Advocate for Infrastructure as Code, identity and access management, and zero-trust security practices • Partner with security and IT to drive governance, compliance, and audit readiness across multiple product lines • Use data (DORA metrics, reliability indicators, developer experience surveys) to measure impact and drive continuous improvement Collaborate Across the Organization • Interface with external compliance stakeholders (PE firm security teams, audit frameworks) • Coordinate with feature team leads on platform dependencies, onboarding, and access management • Partner with IT on MDM, VPN, and device management initiatives • Communicate platform strategy and progress to engineering leadership What You'll Bring We believe that skills and capability can be gained through many avenues. If you are excited by this challenge but your experience doesn't perfectly align with every qualification, we still encourage you to apply. • Significant experience (5+ years) of engineering management experience, including 3+ years leading infrastructure, DevOps, SRE, or platform engineering teams • Demonstrated experience treating an internal platform as a product — roadmap ownership, stakeholder management, backlog prioritization • Hands-on experience in multi-cloud environments (Azure or AWS required; GCP a bonus) • Deep understanding of modern CI/CD, Infrastructure as Code (Terraform), and identity/access management • Experience with security hardening, credential management, and compliance frameworks (SOC2, investor security programs, or similar) • Proficiency with containerization and orchestration (Docker, ECS, App Services) • Demonstrated success enabling other engineering teams — you measure your success by their safe velocity • Excellent communication skills with the ability to influence technical and non-technical stakeholders, including external partners • Comfort operating in an agile environment with competing priorities and incomplete information. Nice to Have • Experience supporting AI/agentic development workflows and the security implications they introduce • Familiarity with GitHub Enterprise Managed Users, Okta/Entra ID, or cross-cloud identity solutions • Experience in a PE-backed or high-growth SaaS environment ($50M+ ARR) Some of the Impact You'll Have • Developer Experience: Shaping how 40+ engineers build, test, and ship software every day — owning the tools, pipelines, and environments that determine their velocity • Security Posture: Transforming our multi-product, multi-cloud environment from startup-grade access controls to enterprise-grade zero-trust practices • Identity & Access Management: Building a unified, cross-cloud permissions model that scales with the organization and satisfies investor-level compliance requirements • Infrastructure Maturity: Driving the shift to fully codified, observable, and reproducible infrastructure across three product lines • AI Enablement: Establishing the platform guardrails that allow agentic AI development tools to be adopted safely and at scale • Compliance & Governance: Owning the technical relationship with external security stakeholders and ensuring our platform meets the bar for a high-growth, PE-backed company • Engineering Culture: Setting the standard for how platform teams operate as a service organization — data-driven, responsive, and relentlessly focused on enabling others Compensation: • Canada-based candidates: CAD 185,000 - 205,000 • US-based candidates: USD 180,000 - 202,000 #LI-Remote Reasons why you would love it here! • Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day. • In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more. • In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs. • We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada. • We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive. • And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge. Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company. Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program. Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact [Upgrade to PRO to see contact]