Implementation Manager at Gravie

Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. We're looking for an ICHRA Implementation Manager. The ICHRA Implementation Manager takes lead to execute onboarding for new employers to help them prepare for their open enrollment and ongoing administration. The ICHRA Implementation Manager will ensure projects are kept on-track and experts are brought in for consultation as needed to ensure smooth transitions from sales to account management take place.   You will: Be the subject matter expert during implementation for Gravie's new employers and/or brokers during onboarding. Assess the needs of new Gravie employers – you will consult with the Gravie Sales Representative along with the employer and/or broker to gather details of new groups’ needs, wants, desires to achieve a successful onboarding and open enrollment experience. Customize a project plan tailored to the tasks necessary for each new employer. Gather and coordinate within Gravie internal teams to ensure they are prepared for our new employer and their members. Provide education to the employer and/or broker on Gravie's processes and procedures tied to Gravie’s ICHRA product. Work closely as needed with the Product, Gravie Care (Member Service Team), Marketing, Finance, Compliance, Sales, and Account Management teams to deliver strong support to our employers.  Serve as project manager on interdepartmental initiatives, ensuring clear communication and collaboration with all teams to deliver on company objectives. Demonstrate commitment to our core competencies of being authentic, empathetic, curious, creative and outcome oriented.   You bring: Bachelor's degree in business or a related field or equivalent experience  A detail-oriented and results-driven mindset to do what it takes to meet an employer's needs. Strong problem solving skills while actively engaging with employers. An ability to multitask numerous different projects simultaneously. Strong written and verbal communication skills. Demonstrated success in multi-departmental problem solving.   Extra credit:  Previous experience with a start-up or high growth organization. Previous experience with an ICHRA TPA or ICHRA product.   Gravie:  In order to create a more equitable and sustainable future for employer-sponsored health insurance, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.   The salary range for this position is $45,000 - $60,000 annually. Numerous factors including, but not limited to, education, skills, work experience, certifications, etc. will be considered when determining compensation.  In addition to base salary, this position is also eligible to participate in Gravie’s annual bonus program.  Stock options may also be awarded as part of the compensation package.   Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, generous PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and paid paw-ternity leave.  A Little More About Us: We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average. Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.