Insurance Product Operations Associate at Gravie

Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. The Role: Gravie is looking for an Insurance Product Operations Associate. You will manage our Insurance Product operational work while working closely with nearly every team at Gravie to support our insurance plan portfolio. You’ll have full ownership and accountability for your projects and work closely with a small, high-impact team. If you’re interested in getting exposure to healthcare product work and working closely with senior leaders, this role is a good fit for you. If you’re someone who nails the details and wants more ownership of tying your work to the bigger picture, we’d love to talk to you. Your work will build Gravie’s differentiation in the market, support our strategic goals, and build towards our mission of building a health plan everyone can love.  You will: Manage insurance product projects to build and launch new project features, including identifying workstreams, managing timelines, and managing stakeholders  Create, document, and improve insurance product processes to support Gravie products as we grow and scale  Configure and own the end-to-end documentation creation and management process for our plan portfolio, ensuring any plan changes are captured, documented and issued in a compliant and timely manner  Take on other projects based on your skill set and interests    You bring:  2+ years of experience in healthcare strategy, consulting, or other relevant work   Strong fundamental grasp of project management tools and process improvement approaches  A strong attention to detail and ownership mindset, coupled with understanding the big-picture context of the details you’re owning An ability to quickly absorb and learn new concepts and ideas Strong Excel, SQL, or other logical coding skills for required configuration of documentation Bachelor's Degree or equivalent required Extra credit:  Experience with health insurance  Previous startup company experience Gravie:  In order to create a more equitable and sustainable future for employer-sponsored health insurance, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $81,365 - $108,487 annually. Numerous factors including, but not limited to, education, skills, work experience, certifications, etc. will be considered when determining compensation.   Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, generous PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and paid paw-ternity leave.    A Little More About Us: We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average. Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.