Senior Product Analyst at Great Gray Group

Why Great Gray? At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us.  The Role Great Gray is looking to add a Senior Product Analyst to our Product Management team to establish our product analytics function. You’ll be a thought partner to Product and UX – equally comfortable in a whiteboard session debating what problem to solve next as you are writing a query. You’ll work at the intersection of curiosity and rigor: helping the team ask better questions, defining what success looks like before anything ships, and measuring whether we actually got there. In doing so, you’ll play a foundational role in building the data-informed decision-making culture that will power Great Gray’s mission to transform the retirement investment industry. Location This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote. Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer. Responsibilities  Partner with Product Managers and UX designers to frame problems worth solving — translating ambiguous product questions into structured analytical investigations that inform roadmap prioritization  Define and implement a product metrics culture: establish what "good" looks like across features and initiatives, and hold the team accountable to measuring what matters  Develop measurement plans for new features and initiatives before they ship — including baseline definitions, success criteria, and instrumentation requirements handed off to Engineering  Conduct deep-dive behavioral analyses to surface patterns, anomalies, and opportunities that identify new problems to solve or help design approaches to solve known problems Design and analyze experiments (A/B tests, holdouts) to validate product hypotheses with statistical rigor  Build and maintain automated dashboards and reporting to monitor product health — shifting the team from reactive to proactive data use  Collaborate with Engineering on event tracking strategy and data quality — you're the person who catches gaps before they become blind spots  Present findings and recommendations to stakeholders at all levels with clarity and a point of view Complete other related duties as assigned Qualifications & Experience Bachelor's degree and 5+ years of product analytics experience, preferably embedded on a product team  Track record of driving metric-led decision making on a product team — not just producing analyses, but demonstrably changing how a team prioritizes and ships Experience partnering with Product and UX before solutions are defined: shaping how problems get framed, what success looks like, and what gets measured Strong SQL skills and hands-on experience with product analytics and usability tools (Amplitude, Heap, Clarity, or similar) Experience with data visualization tools (Looker, Power BI, Streamlit, or similar) Has built something from scratch — a metrics framework, a tracking taxonomy, an analytics practice — in an early-stage or scaling company Strong communicator who presents findings with a clear point of view Ability to manage multiple high-priority initiatives in a fast-paced, dynamic environment Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Driven, Collaboration. Tech Stack Our current tech stack is a blend of existing and next-gen tools/languages, and like our company itself, our software is always evolving. Frontend: Angular, React Backend: C# .NET Data Layer: MSSQL, Python, Postgres, Databricks Infrastructure: Azure cloud Tooling: Cypress, Docker, GitHub, Cursor, SonarQube Base Pay Range* $110,000-$135,000 *This base pay range is subject to change and may be modified in the future. The pay range displayed above is the base pay compensation range that Great Gray expects to pay for this position at the time of this posting.  Individual compensation within this range depends on multiple factors, including, but not limited to, candidate’s prior education and relevant work experience and training as well as position location and local market demands.  Our pay-for-performance culture also includes participation in an annual incentive bonus plan for this position which is not included in the ‘Base Pay Range’ noted above. Benefits We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are: ·         Be an integral part of a high-growth organization! ·         Competitive compensation package ·         Group medical, dental and vision insurance ·         Employer-paid life and disability insurance ·         Annual well-being stipend ·         Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement   Company Background  Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $315 billion in CIT assets under management, across more than 940 funds. We proudly work with more than 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James.    CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.   Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.   Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.   Investor Background  MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $37 billion and has completed over 160 platform investments across nine flagship funds. MDP invests across five dedicated industry verticals, including financial services, healthcare, technology and government services.   Equal Employment Opportunity Policy Great Gray Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.   Accommodation Statement Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: [Upgrade to PRO to see contact]