Principal Site Reliability Engineer (AI-first SRE) at Groupon

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About Groupon

Groupon is a leading digital marketplace that connects consumers with local businesses through discounted deals and experiences. Founded in 2008 in Chicago, Illinois, the company operates in the e-commerce and local services industry, leveraging technology to facilitate transactions between merchants and customers seeking value-driven offerings. Groupon’s platform has expanded globally, offering a wide array of deals across categories such as dining, travel, beauty, fitness, and activities, making it a go-to destination for savvy shoppers looking to discover new experiences at affordable prices. The company’s main products and services include daily deals, merchant services, and curated experiences tailored to various interests. Key features of Groupon’s platform include user-friendly browsing, personalized recommendations, and a secure payment system that ensures both customers and merchants benefit from transparent transactions. The platform primarily targets budget-conscious consumers who seek discounts on high-quality services and products, as well as local businesses aiming to attract new customers and increase foot traffic. Groupon’s offerings are designed to provide immediate value, with easy-to-use vouchers and digital coupons that simplify the purchasing process. Groupon has achieved significant market recognition as one of the pioneers in the daily deals space, with a strong presence in both domestic and international markets. The company’s unique value proposition lies in its ability to democratize access to premium services and experiences by bridging the gap between consumers and local businesses. Over the years, Groupon has adapted to evolving consumer preferences, integrating new technologies and expanding its service portfolio to maintain its competitive edge. Its market position is further strengthened by its focus on trust, reliability, and the seamless delivery of value to its diverse user base.

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