Account Manager at Gumgum

GumGum is The Mindset Company™ transforming advertising. We’re an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter. Our platform is powered by the Mindset Graph™, our AI-driven data engine that processes billions of real-time contextual, creative, environmental, and historical signals to match every ad with the most receptive audience. The result is advertising that drives meaningful outcomes for advertisers and publishers, and is more relevant for consumers. We were founded in 2008 and are headquartered in Santa Monica, California, operating in over 19 markets across North America, Europe, Japan, and Australia. Our principles guide our work every day and are as follows: • Customer-Obsessed: We’re focused on advertising solutions that solve needs and drive success for clients and partners. • Make it Happen: We have a bias for action and take ownership to deliver results. • Always Innovate: We push boundaries with creativity and technology. • Foster Belonging: We ensure colleagues feel included, supported, and empowered to thrive. To be a part of The Mindset Company™ transforming advertising, please visit www.gumgum.com/careers. The Account Manager is a critical role within the Customer Success department that partners directly with Sales to service our advertising agency partners and execute high-performing advertising campaigns. The Account Manager is responsible for ensuring campaigns exceed expectations - driving renewals and strengthening relationships with clients across both direct and programmatic environments. The role involves coordinating internal teams, reviewing and interpreting performance data, and proactively identifying opportunities for growth. Account Managers will support the execution of direct and programmatic campaigns by managing day-to-day setup, activation, monitoring, and reporting needs, ensuring the delivery of a seamless client experience and campaign success. Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, for occasional in-person collaboration, we kindly ask that this position be located within a 'commutable' distance to our office. What You'll Achieve • Own the end-to-end campaign lifecycle (kickoff through wrap), including trafficking, QA, optimization, and reporting across direct and programmatic campaigns • Execute and optimize campaigns daily by monitoring pacing, delivery, and KPI performance • Partner cross-functionally with AdOps, Design, Engineering, and Sales to ensure seamless campaign execution • Lead internal coordination (pod meetings, documentation, timelines) to keep campaigns on track • Serve as the primary point of contact for clients, agencies, and trading desks • Present campaign performance, insights, and strategic recommendations to clients and internal stakeholders • Identify upsell, cross-channel, and renewal opportunities within existing accounts • Support Sales by leveraging campaign success and client insights to drive future revenue Skills You'll Bring • 1–2+ years of experience in digital media (Account Management, Media Planning, or similar) • Working knowledge of programmatic advertising (e.g., RTB, Deal IDs, campaign activation) • Strong analytical skills with the ability to interpret performance data and translate insights into action • Excellent written and verbal communication skills, with client-facing experience • High attention to detail and ability to manage multiple campaigns in a fast-paced environment • Proficiency in PowerPoint, Excel, and Word • Familiarity with ad tech platforms and tools (e.g., DoubleClick, IAS, DoubleVerify, Salesforce, JIRA) • Understanding of digital advertising fundamentals, agency structures, and client service best practices Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process! Awards • 2025 & 2026 Digiday Media Awards Europe Best Contextual Targeting Offering • 2025 AdExchanger Awards AI Innovators, Technology & Service Provider, Finalist • 2025 MARKETECH APAC Marketing Technology Awards Silver Winner for Best Contextual Advertising Tech Platform • 2025 Inc. B2B Power Partner • 2025 ExchangeWire The Wires Global Best Client Services team winner (GumGum UK) • 2025 and 2026 BuiltIn Best U.S. Midsize Companies to Work For DEIB and EEO Statement GumGum is proud to be an equal opportunity employer. We're committed to creating a workplace where people feel respected, supported, and able to do their best work. We believe different perspectives make us stronger and lead to better outcomes—for our teams, our partners, and our business. We strive to build an environment where individuals are treated fairly, opportunities are accessible, and everyone is held to a high standard of respect and accountability. We're always learning and evolving as a company, and we continue to take thoughtful steps to support our people and strengthen our culture. Follow Us on Social • Instagram: @gumgum • LinkedIn: [Upgrade to PRO to see link] • YouTube: @GumGumInc • TikTok: @itsgumgum