Scrum Master at Gymshark

OVERVIEW: Working within the Tech Delivery team this Scrum Master role exists to create the conditions for teams to deliver value at pace through strong collaboration and continuous improvement. WHAT YOU'LL BE DOING: • Facilitate Agile Ceremonies: such as stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. • Team Planning & Prioritisation: Support the team in estimating, forecasting, tracking, and delivering priorities, ensuring alignment with business goals. • Workflow: Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. • Stakeholder Collaboration: Work closely with the Product Managers/ owners and technical stakeholders to understand priorities and dependencies. • Risk & Issue Management: Proactively identifying, managing, and mitigating risks to timelines, quality, and scope. • Team Empowerment & Coaching: Fostering a productive, high-performing team culture by removing obstacles (blockers) that hinder progress, coaching team members in delivery practices, and improving workflows. • Dependency Management: Identify, visualise, and actively manage cross-team dependencies to minimise delivery friction and sequencing risks. • Delivery Predictability & Metrics: Use appropriate delivery metrics to provide transparency, improve forecasting, and support data-informed decisions. • Release & Milestone Coordination: Support release planning and milestone alignment, ensuring work is sequenced realistically and communicated clearly. • Capacity & Resource Planning: Partner with Product and Engineering to balance demand, capacity, and priorities to enable sustainable delivery. • Governance & Reporting: Provide clear, concise updates on progress, risks, and outcomes to stakeholders, adapting communication style to the audience. • Escalation & Issue Resolution: Escalate impediments and risks appropriately while promoting ownership and problem-solving at the right level. • Delivery Standards & Consistency: Support consistent application of delivery principles, frameworks, and best practices across squads. • Commercial & Value Awareness: Maintain awareness of cost, effort, and value considerations to support balanced delivery decisions. • Ways of Working Optimisation: Help teams refine and evolve their ways of working, ensuring processes remain pragmatic, lightweight, and value-driven. WHAT YOU'LL NEED: Essential Criteria: • Strong facilitation skills, with the ability to run effective ceremonies, workshops, and alignment sessions. • Excellent communication skills, able to adapt messaging for technical teams, senior stakeholders, and business partners. • Ability to plan, forecast, and track work using appropriate delivery techniques and metrics. • Strong stakeholder management skills, building trusted, collaborative relationships across Product, Engineering, and Business teams. • Proven ability to identify, manage, and mitigate risks, issues, and dependencies. • Ability to balance structure and pragmatism, applying the right level of process without creating unnecessary overhead. • Coaching and mentoring capability, supporting teams in improving ways of working, delivery practices, and collaboration. • Strong organisational skills, able to manage competing priorities, ambiguity, and changing demands. • Data informed decision making, using delivery metrics and insights to guide conversations and improvements. • Conflict resolution and negotiation skills, helping teams and stakeholders navigate competing priorities or perspectives. • Ability to drive clarity and alignment where goals, scope, or priorities are unclear. • Comfortable working in ambiguity, adapting approaches based on team maturity and context. • Strong problem-solving skills, focusing on outcomes rather than rigid processes. Preferred Skills: • Adopting and leading change • Lateral thinker • Willing to challenge and be challenged • Willingness to give and receive effective feedback CLOSING DATE: 26th May 2026 Please note that if your application is successful, you may be invited to a Digital interview prior to meeting the team to help us better identify skills and experiences relevant for the role. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email [Upgrade to PRO to see contact]. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: • Performance-based Bonus opportunity • Funded Healthcare benefit • 25 days holiday, additional day for your birthday & Bank Holidays • Contributory Employer pension scheme • Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading • Gymshark Employee Discount & long service awards • Access to High Street cashback and discounts • Financial, Physical and Mental Wellbeing Support • Enhanced Family Leave package • Life Assurance Office location specific benefits include (IQ): • Gym Membership to The Lifting Club (LC) • Onsite lunch provision & coffee bars • EV charge points available Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.