Patient-facing Research Assistant at Headlandsresearch

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. 📍 Rolling Hills Estates, CA🏥 Peninsula Research Associates🕒 Full-Time | Monday through Friday | 8:00am - 5:00pm Launch Your Career in Healthcare & Research Are you a recent graduate looking to gain hands-on experience in healthcare or clinical research? This is an exciting opportunity to work directly with patients, support clinical trials, and build real-world skills alongside experienced research professionals. As a Clinical Research Assistant, you’ll play a key role in supporting study visits, interacting with patients, and ensuring research is conducted safely and accurately. Whether you're planning a future as a Clinical Research Coordinator, healthcare provider, or pursuing advanced education, this role provides a strong foundation and meaningful exposure to a fast-paced, patient-centered environment. What You’ll Do • Study Preparation • Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits. • Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor-related services. • Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines. • Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts. • Participant Care and Interaction • Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance. • Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires. • Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols. • Assist with participant stipend tracking and processing. • Laboratory and Specimen Handling • Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements. • Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols. • Generate and file weekly temperature reports for laboratory systems. • Data Entry and Management • Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases. • Address system-generated queries and perform quality control checks to ensure data accuracy and completeness. • Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance. • Administrative and General Support • Maintain and organize participant charts, Investigator Site Files, and other regulatory documents. • Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents. • Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits. • Participate in investigator meetings, study teleconferences, and trainings. • Assist with onsite or remote clinical research monitor visits. What Makes You a Great Fit • Strong attention to detail and ability to follow step-by-step procedures • Ability to work efficiently in a fast-paced environment with changing priorities • Strong communication skills and a professional, patient-focused demeanor • Comfortable interacting with a diverse patient population • Proactive, dependable, and eager to learn new skills • Ability to balance multiple tasks and priorities throughout the day • Professional, reliable, and eager to learn Requirements • Bachelor's degree OR 2 years of college in a health-related program OR completion of a medical assistant, phlebotomist, or other healthcare-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required • CNAs, Medical Assistants, Phlebotomists, and other patient-care healthcare roles heavily preferred • Experience with medical terminology and laboratory procedures preferred. • Strong attention to detail, with the ability to collect, compile, and analyze patient data accurately. • Excellent interpersonal, communication (verbal and written), and customer service skills. • Easily able to learn new computer or website applications (i.e. Electronic Medical Records, Clinial Trial Management Systems, etc.) • Proven ability to prioritize tasks, meet deadlines, and adapt to a fast-paced work environment. • Problem-solving skills with a proactive and solution-oriented approach. • Strong organizational skills with the proven ability to prioritize tasks and meet strict deadlines • Phlebotomy training and experience heavily preferred; willingness to become fully trained required Why This Role is a Great First Step • Gain hands-on experience working directly with patients in a clinical setting • Learn the fundamentals of clinical research and how trials are conducted • Build transferable skills for careers in healthcare, research, or biotechnology • Work alongside experienced professionals who provide training and mentorship • Create a strong foundation for advancement into roles like Clinical Research Coordinator or beyond • Make a meaningful impact by helping bring new treatments and therapies to patients If you're looking to turn your academic experience into a meaningful, patient-focused career, this is a powerful place to start. California Pay Range$22—$27 USD