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SeniorFull-timePythonRustAWSKubernetesTerraformAI
Salary Range
$99,450 - $134,550 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Platform SRE to join our core team that owns production at Heidi. This role focuses on maintaining system reliability and incident response for our AI Care Partner platform.
Key Responsibilities
- →Participate in on-call and incident response, taking increasing responsibility for leading incidents end-to-end
- →Improve operational reliability by identifying issues and driving fixes through better alerting, automation, and process improvements
- →Operate and improve Kubernetes clusters, cloud infrastructure, and core platform services
- →Strengthen observability by improving dashboards, alerts, logs, and traces
- →Automate repetitive tasks to reduce operational toil
- →Support safe change by improving deployments and rollback mechanisms
- →Contribute to operational practices through runbooks and incident response processes
- →Collaborate with engineers to improve production readiness and reliability
Requirements
- ✓3–6+ years in SRE, DevOps, Platform, or operations-heavy engineering roles
- ✓Experience supporting production systems and participating in on-call rotations
- ✓Comfortable debugging live systems under pressure
- ✓Experience operating cloud infrastructure (AWS preferred)
- ✓Working knowledge of Kubernetes and containerised workloads
- ✓Infrastructure as Code experience (Terraform or similar)
- ✓Familiarity with monitoring and alerting tools (Datadog, Prometheus, etc)
- ✓Scripting or automation experience (Python, Bash, or similar)
Benefits
- ★Equity from day one
- ★Personal development budget
- ★Work from anywhere for a month
- ★Dedicated wellness days
- ★Birthday off
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