IT Automation Engineer at Hilberts

THE MISSION: BUILD THE INTERNAL OS FOR AUTONOMOUS GROWTH At Hilbert’s AI, we shorten "months" to "minutes." That speed shouldn't just apply to our customers—it must be our internal reality. We are looking for an IT Automation Engineer who views internal processes as a product and manual tasks as technical debt. You aren't just "managing" IT; you are building the "Internal Operating System" of the company. We don’t automate processes just to check a compliance box; we do it because manual execution is a failure of design. You will own the end-to-end lifecycle of every tool, identity, and access point, ensuring that as we scale, our overhead stays at zero. THE HARD PROBLEM: ZERO-TOUCH SCALING In a traditional company, onboarding a new engineer takes days of manual provisioning. At Hilbert, that is unacceptable. The challenge is building a "Zero-Touch" environment where identity, security, and hardware management are orchestrated via code. You must balance the "Move Fast" culture of a startup with the "Lockdown" requirements of a Fortune 500 enterprise. OUR CURRENT HURDLES - Identity Orchestration: We need our identity stack (Okta/Google/SAML) to be a source of truth that triggers everything from Slack channel invites to AWS IAM roles automatically. - The Compliance Paradox: We view SOC2 and ISO27001 not as paperwork, but as an engineering challenge. You will build the systems that collect evidence and enforce security policies in real-time, so audits become a non-event. - SaaS Sprawl Control: We use a high-performance stack (Linear, Slack, Notion, GitHub, etc.). You will build the integrations and "Glue Code" that ensure these tools talk to each other and that access is revoked or granted instantly based on role. - Hardware as Code: Whether an employee is in San Francisco, Istanbul, or London, their machine should arrive pre-configured, encrypted, and ready to push code in 5 minutes. You’ll own the MDM (Mobile Device Management) automation. WHO YOU ARE (THE PROFILE) - The "Automation First" Skeptic: If you have to do something twice, you’re already writing a script to do it a third time. You find manual dashboards offensive. - The IT Software Engineer: You are comfortable in Python, or Javascript. You don't just use tools; you hit their APIs to build custom workflows. You understand GitOps and believe IT infrastructure should be version-controlled. - Architectural Mindset: You understand the "Why" behind security. You know that a convoluted password policy is less effective than a well-implemented WebAuth / Passkey flow. - Ambiguity Enthusiast: We are growing fast. You won't have a manual. You are the person who writes the manual by building the system that makes the manual obsolete. WHAT YOU’LL OWN - Lifecycle Automation: Design and maintain the systems that handle the full employee lifecycle (Joiners/Movers/Leavers) with minimal manual intervention. - Security Infrastructure: Own the implementation of Zero Trust architecture, VPN setups, and automated vulnerability scanning across our fleet. - Tooling Ecosystem: Act as the "Product Manager" for our internal stack. Evaluate, deploy, and automate the "correct" tools, not just the easiest ones. - Internal Superpowers: Build custom Slack bots or internal CLI tools that allow our engineers to self-serve their IT needs without ever opening a ticket. BONUS POINTS - Infrastructure as Code (IaC): You’ve used Terraform or Pulumi to manage SaaS providers or cloud resources. - Security Pro: You have experience navigating a SOC2 audit by using automation tools. - API Junkie: You have a portfolio of "glue" scripts (Zapier, n8n, or custom scripts) that have saved teams hundreds of hours. - Apple Ecosystem Mastery: Deep knowledge of MDM platforms. LOCATION - San Francisco, Europe, or Istanbul. - At least 5 hours overlap with PST timezone (7am-5pm). COMPENSATION - Competitive salary + equity package. - Performance-based bonuses tied to the efficiency and "uptime" of our internal systems. THE HIRING JOURNEY Short form → Intro Call → Automation/Scripting Challenge → Team conversations → Offer Fast, human, no bureaucracy.