Senior Software Engineer - AI Platform at Hinge Health

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com [Upgrade to PRO to see link]" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [Upgrade to PRO to see contact]. About the Role Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity. At Hinge Health, our AI platform team is leading the way in transforming how businesses leverage Artificial Intelligence. Our mission is to build cutting-edge solutions and platforms that help organizations unlock the full potential of their data. We’re looking for a Senior Software Engineer with a strong background in software engineering and an interest in AI to join our team. As a Senior Software Engineer, you’ll contribute to the development and maintenance of key components of our AI infrastructure. You’ll collaborate with engineers and data scientists to ensure the platform supports the complex needs of AI models and machine learning workflows. We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React, Node.js, TypeScript, Python, Nestjs, GraphQL, Docker, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA. What You'll Accomplish - Work with the AI/ML team to integrate models and agents into the platform and ensure smooth deployment. - Write clean, maintainable code with an emphasis on performance, reliability and scalability. - Build and maintain APIs and microservices that enable AI model & agent deployment and data processing. - Troubleshoot and resolve issues related to platform performance, integration, and reliability. - Collaborate with cross-functional teams to understand technical requirements and deliver effective solutions. - Support ongoing improvements to the AI platform’s systems and workflows, contributing ideas and feedback to architectural discussions. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications - Bachelor’s degree in Computer Science or related technical field - 5+ years of experience in software engineering - 3+ years of experience in backend development using Python, TypeScript, or Java - Experience developing RESTful APIs and services - Experience working with cloud platforms (AWS, GCP, or Azure) - Experience using Git for version control and collaborating in an agile environment Preferred Qualifications - Advanced degree in AI/ML related field - Hands-on experience with AI/ML technologies such as LLMs, RAG, or agentic AI - Solid understanding of database systems and data processing technologies - Familiarity with Generative AI technologies - Experience building and managing infrastructure using IaC tools like Terraform or CloudFormation across AWS and other cloud platforms - Experience driving CI/CD automation and observability through Datadog, Sentry, and related tools to improve deployment speed and system reliability - Experience in frontend development using React/Typescript ABOUT HINGE HEALTH At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at [Upgrade to PRO to see link] WHAT YOU'LL LOVE ABOUT US - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development with dedicated stipends. CULTURE & ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy [Upgrade to PRO to see link]