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Customer Onboarding & Training Specialist (Marketing Tech) at Hirehangar
HirehangarSouth Africa - Cape Town·5h ago
Mid LevelContractPythonAI
Salary Range
$68,000 - $92,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We’re hiring a Customer Onboarding & Training Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users.
Key Responsibilities
- →Deliver customer onboarding and training programs for enterprise clients.
- →Lead workshops and cohorts that help teams master workflows.
- →Translate technical concepts into clear, practical guidance for marketing users.
- →Build and refine enablement playbooks to ensure long-term adoption.
- →Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).
Requirements
- ✓2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
- ✓Strong hands-on experience with HubSpot or other CRM/automation platforms.
- ✓Proficiency in SQL and Python (required).
- ✓Strong communication skills and experience running client-facing training or workshops.
- ✓Understanding of SEO and content marketing.
- ✓Passion for teaching, enabling, and helping clients succeed.
