Portfolio Chief of Staff & KPI Accountability Manager at Hirehangar

Hirehangar

Chile - Santiago·2h ago

LeadContractAI

Salary Range

$76,500 - $103,500 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Portfolio Chief of Staff & KPI Accountability Manager to join Hire Hangar. This role serves as the portfolio’s accountability engine, ensuring operators hit commitments without the CEO needing to micromanage.

Key Responsibilities

→Build and maintain KPI dashboards and operating scorecards across all businesses
→Monitor lead flow, sales KPIs, and project milestones; flag risks early
→Run weekly accountability cadence with operators/partners
→Drive process consistency across scripts, CRM process, database nurturing, and follow-up standards
→Document repeatable SOPs and playbooks to support scaling
→Translate CEO priorities into project roadmaps and milestone tracking
→Coordinate cross-team execution and ensure standards align with brand promise

Requirements

✓5+ years in Operations, Business Operations, or Chief of Staff-style roles
✓Demonstrated experience building dashboards and enforcing performance cadence
✓Strong process documentation skills (SOPs, playbooks, workflow diagrams)
✓Project management mastery (ClickUp/Asana)
✓Non-negotiable: Prior remote work experience; fluent with remote collaboration tools