Senior Solutions Engineer (AI Data & Unstructured Data Platforms) at Hirehangar

Hirehangar

South Africa - Cape Town·10h ago

SeniorContractPythonAWSGCPAzureTerraformAI

Salary Range

$132,600 - $179,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking a customer-facing Solutions Engineer to own the technical customer journey, focusing on AI data and unstructured data platforms. This role involves working with enterprise infrastructure across on-prem, cloud, and hybrid environments.

Key Responsibilities

→Lead technical discovery with enterprise customers, translating business objectives into scalable solution architectures
→Deliver live demos, technical deep dives, and executive-level presentations tailored to diverse stakeholders
→Design and document deployment architectures across on-prem, cloud, and hybrid environments
→Own end-to-end proof-of-value engagements, including installation, configuration, integration, validation, and outcome measurement
→Troubleshoot deployment and performance issues, validating throughput, accuracy, and measurable business impact
→Drive transition from proof-of-value to production through documentation, knowledge transfer, and expansion planning
→Act as the technical voice of the customer, providing structured feedback to Product and Engineering teams

Requirements

✓Experience in a customer-facing technical role within Tech, SaaS, or AI environments
✓Strong experience with enterprise infrastructure across on-prem and cloud/hybrid environments (AWS, Azure, GCP)
✓Solid foundation in networking and security fundamentals, including routing, firewalls, access controls, and IAM concepts
✓Experience working with unstructured data environments (file systems, storage platforms, access models, governance considerations)
✓Ability to communicate complex technical concepts clearly to both technical teams and executive-level stakeholders
✓Working knowledge of AI concepts and practical familiarity with AI workflows, data preparation, and governance considerations
✓Non-negotiable: Prior remote work experience and fluency with remote collaboration tools/platforms (Slack, Zoom, Google Workspace, Asana, or similar). Candidates must have ideally worked with US or UK-based companies—applications without this experience will not be considered.