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SeniorFull-timeGit
Salary Range
$70,444 - $95,306 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a User Researcher to join our User-Centred Design (UCD) practice. This role involves working within multidisciplinary teams to deliver complex digital transformation programs across various organizations.
Key Responsibilities
- →Plan and deliver research activities to understand user needs, behaviours and pain points
- →Select appropriate research methods based on the problem being explored
- →Contribute to shaping research strategies for complex products or services
- →Conduct qualitative and quantitative research using various methods
- →Analyse and synthesise research findings to generate meaningful insights
- →Translate research findings into clear recommendations
- →Support design and delivery teams in testing concepts and validating design decisions
- →Ensure research insights continue to inform improvements once services are live
- →Work closely with multidisciplinary teams including designers, engineers and project managers
- →Facilitate research activities with stakeholders
- →Communicate insights clearly to both technical and non-technical audiences
- →Advocate for user-centred and evidence-based approaches
- →Promote ethical research practices
- →Mentor less experienced researchers
- →Contribute to improving research practices and knowledge sharing
Requirements
- ✓Experience in user research within digital services
- ✓Strong understanding of research methodologies
- ✓Ability to analyse and synthesise research findings
- ✓Excellent communication skills
- ✓Experience working in multidisciplinary teams
- ✓Knowledge of user-centred design principles
- ✓Experience with evidence-based decision making
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