Senior Backend Software Developer, Platform & Services at Hive.co

Hive is a fast-growing SaaS company offering marketing solutions to live event promoters across North America. Our engineering team builds and maintains the systems that empower our customers to do powerful things simply and intuitively. We operate with agility—shipping minimum viable products, deploying multiple times daily, and rapidly iterating based on customer feedback. At Hive, we handle impressive technical scale: ingesting high-volume data in real-time from 20+ integrations (including Ticketmaster and Eventbrite), storing and querying billions of customer data points, and delivering over 200 million emails and SMS messages monthly to our clients' customers. Our platform runs entirely on AWS, with a backend technology stack that includes Python, Django, MySQL, MongoDB, Elasticsearch, Clickhouse, Redis, and a comprehensive suite of AWS services. We're seeking a Senior Backend Software Development Engineer to solve hard problems, and to enable exceptional customer experiences at scale. THE ROLE As a Senior Backend Software Development Engineer at Hive, you'll design, build, and maintain critical services and integrations that power our product ecosystem. This role focuses on developing scalable foundational services that enable our engineering teams to deliver value efficiently and predictably. TECH STACK AWS, Docker, Python, Django, MySQL, MongoDB, Clickhouse, Redis, Elasticsearch, DataDog, Sentry. WHAT YOU'LL DO - Design and build robust backend services that enable Hive's marketing platform to scale - Own features end-to-end, from architecture and implementation through deployment and production support - Build and optimize high-throughput data pipelines processing billions of customer data points - Collaborate with product teams to design scalable APIs and integrate with external platforms like Ticketmaster and Shopify - Enhance application performance and reliability across the stack - Implement comprehensive monitoring and observability for the services you build WHAT WE'RE LOOKING FOR - 7+ years building backend services and APIs at scale - Strong experience with AWS (or similar cloud platforms) - Demonstrated expertise in Python/Django, database design, API design, distributed systems - Experience owning production services, including participating in on-call rotations and incident response - Experience with high-volume data processing and real-time systems - Excellent communication skills with the ability to collaborate effectively across teams and explain complex technical concepts clearly BONUS QUALIFICATIONS - Proven experience scaling complex AWS environments and optimizing performance across the full technology stack during periods of significant growth - Track record of implementing and improving SLOs and observability solutions for backend services - Leadership experience in establishing and improving incident management processes WHAT WE OFFER - Opportunity to shape reliability practices: help define and scale how reliability is approached at a rapidly growing company Collaborative engineering team: work alongside experienced engineers who care deeply about building reliable, high-quality systems - Meaningful salary and equity: you're rewarded based on impact - Work fully remotely in Canada: where you are most productive whether that be from your house, or elsewhere. We just ask that you are located in Canada and have the legal work authorization. - Flexible work hours: customize your schedule as long as it’s not disruptive to your role, team, and Hive. - Health + Insurance: Comprehensive health and dental coverage with a parental leave top-up program. - Open vacation/PTO policy: so you can be happy and healthy! ABOUT HIVE Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals, venues, promoters, and event-centric brands across North America. We help our clients sell out their shows and make their events unforgettable - by helping them grow their customer base and personalizing and automating their email, SMS, and ad campaigns. Hive integrates with 25+ partners like Ticketmaster and Shopify, ingesting rich customer data in real-time. With this data, event marketers can segment their audiences in powerful ways and send timely, customized messages to their customers. Hive was founded in a University of Waterloo computer lab and graduated from Y Combinator in 2014. Today, we’re a remote-first team spread across Canada and the US, building a product and a culture that values clarity, ownership, and real customer impact. To learn more about our team, check out the About Us [Upgrade to PRO to see link] and Careers [Upgrade to PRO to see link] pages on our website.