Data Analyst at HMGroup

Step into a role where your insights directly shape how thousands of customers experience stories.com. We’re looking for an experienced Data Analyst with a strong background in customer data who can turn user behavior into smart decisions, sharper product development, and meaningful business impact. If you thrive in a handson environment where experimentation, customer insights, and real influence go hand in hand, this is your opportunity to make a mark.  Your Responsibilities:  What you will do:  • Analyze customer behavior and site performance to identify friction points and opportunities.  • Follow-up on new feature and design performance  • Work with Tracking and Data Quality - maintain and improve existing tracking and implement new tracking points if needed  • Lead and evaluate A/B tests — from defining hypotheses to presenting clear insights and recommendations.  • Translate data into actionable guidance for product managers, engineers, and e- commerce leaders.  • Conduct monthly performance reviews of key KPIs  • Build dashboards and visualizations that support strategic prioritization and decision making.  • Collaborate closely with product and engineering teams to ensure data is used effectively in development work.  • Support a more data driven culture at Stories.com by sharing learnings, simplifying complexity, and elevating the use of insights across teams. WHO YOU’LL WORK WITH  You will be part of a crossfunctional product team of around 10–12 colleagues, including a product manager, business analyst, engineers and a project lead, working closely together to develop and improve the stories.com experience. You will also collaborate with the broader ecommerce organisation, such as the ecommerce lead and controller.