Solutions Consultant (East Coast Remote) at Hockeystack

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: - Analytics – instantly answers questions like "What led to that sudden drop in pipeline?" - Agents – creates a blueprint of each customer's ideal sales process and executes it across every deal, every rep, every day Since launching in January 2023, we’ve come through Y Combinator, raised a $20M Series A led by Bessemer. We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. 🚀 YOUR MISSION We're looking for a Solutions Consultant to serve as a strategic bridge between our customers and our internal teams. This is a relationship-driven, advisory role, where you'll work closely with customers to deeply understand their business challenges, translate those into actionable internal projects, and ensure we're delivering real, measurable value over time. Think of this as an internal consulting team embedded within a high-growth SaaS company. 🔧 WHAT YOU’LL DO - Build deep, ongoing relationships with customers to understand their evolving business challenges, goals, and GTM strategies. - Translate customer problems into clearly scoped internal projects, partnering with Product, Engineering, and Data teams to drive solutions. - Act as the customer's strategic advocate internally — ensuring their needs shape our roadmap and priorities. - Develop and present recommendations to customer stakeholders, framing insights in terms of business outcomes and value realization. - Identify opportunities to expand customer usage and deepen platform adoption based on their evolving needs. - Collaborate with Account Management and Data teams to ensure continuity from launch through long-term engagement. - Bring a consulting mindset to ambiguous problems — structure the question, gather the right inputs, and deliver a clear recommendation. 🧬 WHAT WE’RE LOOKING FOR - 5+ years of experience with 2+ years in management consulting, client advisory, or a strategic customer-facing role. - Strong business acumen with the ability to understand complex GTM motions and connect customer challenges to strategic solutions. - Excellent stakeholder management — you're comfortable presenting to senior leaders and navigating complex organizations. - Highly analytical — you're comfortable digging into data, identifying patterns, and using quantitative insights to structure ambiguous problems, scope projects, and communicate clear recommendations. - Familiarity with B2B SaaS, marketing, sales operations, or revenue analytics is a strong plus. - Ownership-first mindset — you take initiative, move fast, and figure things out. - You thrive in early-stage, high-urgency environments where speed and impact matter. ✨ WHY JOIN NOW? We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. This is a remote role based on the East Coast (ET or CT time zones preferred). You'll work closely with our San Francisco HQ team and customer base across US time zones. The base salary range for this role is $150,000 to $190,000 USD, adjusted for experience and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.